Alejandro Toro
Katy,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Paint Team Leader
Daikin Texas Technology Park
Waller, TX
08.2022 - Current
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Directed projects according to schedule and quality demands.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
Waiter
Tucanes Restaurant
Paterson, NJ
05.2022 - 07.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cleaner
Restoration Hardware
San Francisco, CA
01.2022 - 04.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Barista
MOFF CAFE
Maracaibo, Zulia, Venezuela
08.2020 - 02.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
U.E.P Nuestro Saman
Maracaibo, Zulia, Venezuela06.2018
Skills
- Guest Relations
- Active Listening
- Assist Customers
- Ability to Be a Leader
- Safe Food Handling Procedures
- Menu Memorization
Certification
- Coffee Barista Training, Dohmi Culinary Institute - 39 Hours
- Computer maintenance and repair, LOGROS - 72 Hours
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Paint Team Leader
Daikin Texas Technology Park
08.2022 - Current
Waiter
Tucanes Restaurant
05.2022 - 07.2022
Cleaner
Restoration Hardware
01.2022 - 04.2022
Barista
MOFF CAFE
08.2020 - 02.2021
High School Diploma -
U.E.P Nuestro Saman