Alejandro Venegas
La Joya,TX
Summary
Dynamic retail professional with extensive experience at Dollar Tree, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and loyalty through effective problem-solving and teamwork. Skilled in retail operations and maintaining store aesthetics, consistently delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Dollar Tree
09.2023 - 07.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Sales Associate
Capricious Cake Shop
08.2023 - 08.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Arranged racks and shelves to enhance store aesthetics.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Car Detailer
Noe Sosa
05.2021 - 07.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
High School Diploma - Mechanical Engineering, Automotive
La Joya Highschool
La Joya, TX12.2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Retail sales
- Money handling
- Cash register operation
- Stocking and receiving
- Store maintenance
- Retail store operations
Timeline
Retail Sales Associate
Dollar Tree
09.2023 - 07.2025
Sales Associate
Capricious Cake Shop
08.2023 - 08.2024
Car Detailer
Noe Sosa
05.2021 - 07.2023
High School Diploma - Mechanical Engineering, Automotive
La Joya Highschool
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