Alejandro Villate
Miami,,FL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student IT Operations Technician
FIU IT Support
Miami, FL
11.2024 - Current
- Collaborate with team members to support faculty, staff, and students on multimedia systems, resolving issues quickly and reducing recurring technical problems by 13% compared to previous semesters
- Lead multimedia equipment setup and troubleshooting for campus events and classrooms, cooperating with a team of 4 to guarantee smooth execution and timely delivery of scheduled activities
- Analyze data from multimedia usage, performance logs, and feedback to make data-driven decisions, reducing technical interruptions and achieving a 7% decrease in class disruptions compared to previous semesters
- Manage equipment reservations and conduct regular preventative maintenance, leveraging Microsoft Office Suite to track system performance and maintain optimal functionality
Personnel Coordinator
Herd of Zebras
Orlando, FL
04.2022 - 08.2022
- Initiated and led technical skill development workshop for upcoming referees, instructing 20+ young officials
- Developed and scheduled match assignments for over 30 referees, using project management techniques and data to optimize resource allocation, improve decision-making, and ensure efficient coverage for all events
- Managed event organizers and team managers to ensure seamless referee assignments, resolving scheduling conflicts and handling last-minute adjustments to maintain smooth event operations, participating in over 15 tournaments
Soccer Referee
Herd of Zebras
Orlando, FL
06.2021 - 08.2022
- Cultivated strong communication skills by fluently interacting in both Spanish and English with players, coaches, and officials during 50+ games, ensuring clear instructions, rule enforcement, and smooth game flow
- Adapted to different roles, such as head or assistant referee, adjusting to team needs and ensuring smooth game flow
- Sustained a 4.8-star rating from organizers and coaches for consistently delivering high-quality officiating performances
Education
BBA - International Business and Information Systems
Florida International University (FIU)
Miami, FL05-2026
Skills
- Performance Under Pressure
- Leadership
- Critical and Creative Thinking
- Attention to Detail
- Data Entry
- Microsoft Office Specialist
- CRM (Hubspot and Salesforce)
- Bilingual (Spanish and English)
Extracurriculars
- International Business Honor Society (Member)
- Association for Information Systems (Member)
- FIU Tennis club (Intermediate Level, Student Instructor)
Certification
- Microsoft Office Specialist: Excel, Word, and Powerpoint (Certiport)
- HubSpot Sales Hub Software Certification
Timeline
Student IT Operations Technician
FIU IT Support
11.2024 - Current
Personnel Coordinator
Herd of Zebras
04.2022 - 08.2022
Soccer Referee
Herd of Zebras
06.2021 - 08.2022
BBA - International Business and Information Systems
Florida International University (FIU)