Alejandro Walls Valero
Miami,FL
Summary
Efficient and professional candidate with 5+ years of experience in customer service on board cruise ships, eager to secure entry-level Steward position. Ready to deliver an outstanding customer service and always willing to learn and develop personal and social skills to achieve company's goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sports Staff
Royal Caribbean International
11.2021 - Current
Invite and encourage guests to take part in recreational activities on board, facilitating active sports activities such as Basketball, Volleyball, Dodgeball, Mini-Golf, Ping Pong.
Coordinated and instructed outdoor activities such as Flow Rider, Rock Climbing Wall and Zip Line.
Explained and demonstrated the proper use of equipment, ensuring guests' safety and enjoyment.
Bar Waiter
Royal Caribbean International
01.2017 - 03.2020
Provide passengers with prompt, professional, and personalized service while taking beverage orders and serving them to guests in a timely manner.
Implementing and maintaining the company's standards and budgets.
Providing professional service of food and beverages in the bars and lounges.
Being courteous, quick, and professional at all times, complying with standard procedures relating to cleanliness, set-ups, furniture, menus.
Education
High School - Design in Photovoltaic Systems
Instituto Veracruzano De Educación Para Adultos
Veracruz, Mexico.08.2015
Skills
- Communication Skills
- Team Collaboration
- Critical Thinking
- Time Management
- Design and Edition Software
- Photography
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Full Professional
Russian
Limited Working
Certification
STCW/95
Timeline
Sports Staff
Royal Caribbean International
11.2021 - Current
Bar Waiter
Royal Caribbean International
01.2017 - 03.2020
High School - Design in Photovoltaic Systems
Instituto Veracruzano De Educación Para Adultos