Alejandro Zhang Cen
Brooklyn,NY
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments.
Overview
4
4
years of professional experience
Work History
Server
Hey Yuet
New York, NY
06.2022 - Current
- Effectively answered customer questions regarding menu items, showcasing in-depth knowledge.
- • Efficiently handled various emergency scenarios during shifts, including spills and broken glassware.
- Provided exceptional customer service by anticipating and promptly responding to customers' needs and concerns.
Cashier
Yi Fan
Manhattan, NY
02.2021 - 02.2022
- Provided customer support through phone inquiries related to store operations, product information, and order placement.
- Provided customer service by offering assistance and addressing inquiries related to products and services at the store.
- Followed established company security procedures for handling significant amounts of money.
- Resolved customer complaints professionally by following company policy.
Education
High School Diploma -
Lower East Side Preparatory High School
Manhattan, NY09-2019
Skills
- Positive and professional
- POS operation
- Professional Appearance
- Order Management
- Menu Memorization
- Performance Improvement
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Spanish
Limited
Timeline
Server
Hey Yuet
06.2022 - Current
Cashier
Yi Fan
02.2021 - 02.2022
High School Diploma -
Lower East Side Preparatory High School
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