Alek Ricketts
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
CPP Enterprises
Pomona
11.2024 - Current
- Processed customer transactions efficiently.
- Collaborated with team members to ensure smooth daily operations at.
- Promptly assisted managers and leads when they needed assistance with stocking, cleaning, or taking inventory
Lead Cashier
Grocery Outlet Bargain Market
Pacifica
04.2022 - 01.2026
- Supervised daily cash register operations and ensured accuracy in transactions.
- Trained new cashiers on store policies and customer service techniques.
- Assisted customers with inquiries and resolved issues promptly.
- Monitored inventory levels at the register and reported discrepancies to management.
- Greeted customers and provided excellent customer service.
Volunteer
Thinkbridge
Pacifica
06.2022 - 06.2022
- Chaperoned many children from ages 5-15 around from the different classes
- Made sure no child was left behind or left out
- Helped teachers with anything needed in classrooms
Education
Industrial Engineering
California State Polytechnic University, Pomona
Pomona, CA 08.2024 - 06.2026
Terra Nova Highschool
Pacifica, CASkills
- Data analysis
- Project management
- Customer service
- Team collaboration
- Effective communication
- Training and mentoring
- Professional appearance
- Punctuality and reliability
- Positive demeanor
Languages
English
Native/ Bilingual
Bulgarian
Limited
References
References available upon request.
Timeline
Cashier
CPP Enterprises
11.2024 - Current
Industrial Engineering
California State Polytechnic University, Pomona
08.2024 - 06.2026
Volunteer
Thinkbridge
06.2022 - 06.2022
Lead Cashier
Grocery Outlet Bargain Market
04.2022 - 01.2026
Terra Nova Highschool