Summary
Overview
Work History
Education
Skills
Timeline
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Aleksander Frolov

Carlsbad,CA

Summary

Punctual and honest Front of the House/Cashier with solid background in restaurant environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

5
5
years of professional experience

Work History

Front of the House/Cashier

True Fish Kitchen
08.2021 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Front of the House/Cashier

Fish District
07.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.

Host

Broken Yolk Cafe
03.2019 - 01.2020
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Associate of Science - Engineering

Mira Costa Collage
Oceanside, CA
01.2024

Skills

  • Cash Register Operation
  • Cash Handling
  • Product Recommendations
  • ID Verification
  • Customer Assistance
  • Staff Training

Timeline

Front of the House/Cashier

True Fish Kitchen
08.2021 - Current

Front of the House/Cashier

Fish District
07.2021 - 05.2022

Host

Broken Yolk Cafe
03.2019 - 01.2020

Associate of Science - Engineering

Mira Costa Collage

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Aleksander Frolov