Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aleksandr Hein

Nescopeck,PA

Summary

Customer-focused with extensive experience in retail and food service settings. Organized and able to develop strategies to uphold efficiency. Committed to maintaining cleanliness in fast-paced settings. Dedicated to positive customer service and creating a welcoming environment. Able to adapt and learn quickly while applying present skills. Seeking to transition into lower-management role or continue as an associate.

Overview

2
2
years of professional experience

Work History

Deli/Bakery Sales Associate

Walmart
02.2025 - Current
  • Resolved customer complaints and answered questions in timely manner.
  • Managed inventory levels by monitoring stock and placing orders as needed.
  • Received deliveries of fresh foods and ingredients and checked for quality and accuracy.
  • Ensured compliance with health and safety regulations by following proper cleaning and handling procedures.
  • Recommended items to customers based on preferences to boost sales and visit frequency.

Retail Associate

Java Momma
07.2023 - 01.2025
  • Handled cash and card transactions accurately, kept balanced register, and made count at end of every shift.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Offered coffee and other product recommendations based on individual needs and preferences.
  • Built strong customer loyalty by providing welcoming and enjoyable experience while in store.
  • Organized store product displays to promote and uphold visually appealing environments.

Barista

Dunkin' Brands
05.2024 - 08.2024
  • Contributed to a positive team environment through effective communication and collaboration with coworkers.
  • Maintained order times with quick, efficient service.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination among customers and workers.
  • Memorized craft beverage recipes and altered them per customer request.
  • Maintained and operated espresso machines, blenders, coffee brewers, carafes, and other equipment.
  • Worked efficiently during rush periods, ensuring orders were done quickly but correct, and providing customers with a positive experience.

Education

Associate of Arts - General Studies

Luzerne County Community College
Nanticoke, PA
12-2025

Skills

  • Food safety
  • Friendly and outgoing
  • Attention to detail
  • Collaborative
  • Money handling
  • Conflict resolution
  • Customer service
  • Cleanliness standards
  • Strategic planning
  • Time management
  • Multitasking
  • Organized

Timeline

Deli/Bakery Sales Associate

Walmart
02.2025 - Current

Barista

Dunkin' Brands
05.2024 - 08.2024

Retail Associate

Java Momma
07.2023 - 01.2025

Associate of Arts - General Studies

Luzerne County Community College