Adept Medical Health Technician with a proven track record at State Clinical Hospital of Tetovo City, enhancing patient care through effective communication and meticulous medical records management. Skilled in specimen preparation and patient care documentation, I excel in streamlining processes for optimal healthcare delivery. My approach significantly improves patient outcomes and staff collaboration. Dedicated Medical Technician offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Work History
Medical Health Technician
State Clinical Hospital of Tetovo City
North Macedonia , Tetovo
Facilitated communication between healthcare professionals, enhancing teamwork and collaboration for better patient care.
Educated patients on self-care techniques, promoting their overall well-being and health maintenance.
Organized all medical documents and history of pacients for COVID crisis, help and organising all work proces in hospital ambulance for COVID crisis.
Conducted health screenings on patients, allowing early detection of potential health issues.
Supported interdisciplinary team members in coordinating care plans for optimal patient outcomes.
Medical Administrative Assistant
Pzu. Denta Es Skopje
North Macedonia, Skopje
09.2022
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Collaborated with healthcare professionals to maintain high-quality care across departments.
Called patients to confirm scheduled appointments day in advance.
Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
Medical Receptionist
Pzu. Neuromedica Skopje
North Macedonia
04.2022
Coordinated patient scheduling, check-in, check-out and payments for billing.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Helped patients complete necessary medical forms and documentation.
Maintained current and accurate medical records for patients.
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