Aleksey Liam Burleson
Eagle Rock,VA
Summary
Experienced in delivering exceptional customer service and administrative support. Proven track record in clerical tasks and public interaction. Expertise in efficient calendar management, precise scheduling, accurate data entry, and proficient database administration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Associate
CANYON TRAIL LOGISTICS
04.2023 - 02.2024
- Assist and develop new drivers in their first few weeks in the role to guarantee efficiency and success as a company
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Adhere to strict guidelines while operating company vehicles, to include personal conduct while preparing for the shift at the station.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Camp Counselor/Assistant Linehead
FALLING CREEK CAMP
05.2022 - 08.2022
- Adhere to OSHA, Department of Health, and Camp America policies to guarantee the preservation of health in a cabin, activity, or dining setting at camp.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Administrative Assistant to the Director
Hampden-Sydney College- OFFICE OF STUDENT AFFAIRS
10.2020 - 05.2022
- Scheduled and coordinated meetings, events, and counseling sessions for directorate staff within the Brown Student Center
- Maintained complete discretion when dealing with sensitive topics regarding student engagements and disciplinary actions enacted by the directorate staff
- Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Employed in the capacity of student work/study.
ROTC Executive Officer
Hampden-Sydney College ROTC- Spider Batttalion
08.2021 - 01.2022
- Served as acting commander of the battalion during ceremonies and in the absence of the Battalion Commander
- Created and employed a new system of organizing documents through Google Docs, so that staff at the Battalion and Company level could access and make changes to the content most relevant to them
- Inspected the work of the Cadet Battalion staff to ensure coherence and congruence prior to training events or weekly meetings
- Ensured that instructions and orders were properly disseminated throughout the chain of command, as to comply with Battalion policies set by the acting Battalion Commander (Commander's intent).
Camp Counselor
FALLING CREEK CAMP
05.2019 - 08.2019
- Maintain compliance with camp policies and procedures to ensure safe practices, as well as the cultivation of critical experiences for childhood development
- Adhere to OSHA, Department of Health, and Camp America policies to guarantee the preservation of health in a cabin, activity, or dining setting at camp.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Deli Assistant
FOOD COUNTRY USA
04.2018 - 08.2018
- Provided excellent customer service through active listening and addressing customer needs promptly.
- Maintain compliance with company policies and procedures for food safety, sanitation, and quality
- Set and enforce performance standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
Education
Bachelor of Arts - Foreign Affairs
Hampden-Sydney College
Hampden Sydney, VA05.2022
Diploma -
New Bern High School
06.2018
Skills
- Punctuality
- Adaptability
- Communication
- Pattern Recognition
- Critical Thinking
- Leadership/Mentorship
- Problem Solving/Resolution
- Social Perceptiveness
Activities
During my undergraduate years at Hampden-Sydney College, I participated in a multitude of organizations and took on leadership roles with the focus of giving back to the campus community through mentorship. These include: The Honors Program, The Society of 1791, Vice Chairman of Orientation and Service Leaders, The H-SC Volunteer Fire Department, Student Court Investigator, and as a Resident Advisor for three years. My certifications include BLS (Basic Life Support), CPR, WFA (Wilderness First Aid), Microsoft Word/Powerpoint Technician, and Microsoft Excel/Access Technician. I am bilingual in English and German.
Certification
- CPR Certification: Acquired May 2023
- BLS Certification: Acquired May 2023
- Wilderness First Aid Certification: Acquired May 2023
Languages
English
Native or Bilingual
German
Professional Working
Russian
Elementary
Timeline
Delivery Associate
CANYON TRAIL LOGISTICS
04.2023 - 02.2024
Camp Counselor/Assistant Linehead
FALLING CREEK CAMP
05.2022 - 08.2022
ROTC Executive Officer
Hampden-Sydney College ROTC- Spider Batttalion
08.2021 - 01.2022
Administrative Assistant to the Director
Hampden-Sydney College- OFFICE OF STUDENT AFFAIRS
10.2020 - 05.2022
Camp Counselor
FALLING CREEK CAMP
05.2019 - 08.2019
Deli Assistant
FOOD COUNTRY USA
04.2018 - 08.2018
Bachelor of Arts - Foreign Affairs
Hampden-Sydney College
Diploma -
New Bern High School
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