Alekya Rella

• Led the design and development of user interfaces for ServiceNow applications and portals.
• Ensured user-friendly, consistent, and visually appealing UI designs aligned with business needs.
• Customized ServiceNow forms, lists, dashboards, and widgets for improved user experience.
• Designed responsive UI solutions optimized for various devices and screen sizes.
• Conducted user research and usability testing to enhance the UI/UX.
• Utilized UI policies, UI actions, and client scripts to enhance user interactions.
• Established and enforced UI/UX design standards and guidelines.
• Troubleshot UI-related issues, and implemented performance improvements.

• Consulted with marketing teams on strategies for improving customer engagement through UX design.
• Designed, built and maintained websites using authoring or scripting languages, content creation tools, and digital media.
• Conducted usability testing to identify areas of improvement in the product interface.
• Developed detailed specifications for web application features.
• Mentored junior designers on best practices in UX and UI design principles.
• Presented designs to stakeholders at various stages of the project lifecycle.
• Communicated complex information clearly through visual hierarchy, typography, color theory, imagery and iconography.
• Developed models based on physical, logical and data-driven models.

• Created workflows to automate processes within the ServiceNow environment.
• Assisted in developing standards for coding practices across the organization.
• Designed, developed and implemented firmware to support embedded system product concepts.
• Improved and corrected existing software and system applications.
• Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
• Configured the ServiceNow platform to ensure efficient operations.
• Designed test plans and performed unit testing on all new development projects.
• Troubleshooted technical issues related to .NET development.
• Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.

● Developed and maintained full-stack web applications using Java, Spring Boot, and Hibernate for back-end development, and React.js, HTML, CSS, and JavaScript for front-end.

● Designed and implemented RESTful APIs using Spring Boot and Node.js, ensuring seamless communication between front-end and back-end components.

● Collaborated with UI/UX teams to develop user-friendly interfaces, leveraging React.js, Redux, and Material-UI for responsive and dynamic front-end designs.

● Optimized database queries, reducing response time by 40% using MySQL and MongoDB, ensuring efficient data retrieval and storage.

Implemented authentication and authorization mechanisms using JWT, OAuth, and Spring Security to enhance application security.

● Participated in test-driven development (TDD) using JUnit, Mockito, and Cypress, ensuring code quality, and reducing bugs in production.

Deployed applications on cloud platforms such as AWS (EC2, S3, Lambda), and Docker, ensuring scalability and reliability.

Administered Kubernetes clusters with tools like kubectl, Helm, and Kustomize, optimizing cluster performance, resource utilization, and cost-efficiency.

Worked with CI/CD pipelines using Jenkins, GitHub Actions, and Docker to automate build and deployment processes.

Engaged in Agile development processes, using JIRA and Scrum methodologies, and collaborating with cross-functional teams for efficient software delivery.

Maintained up-to-date knowledge of emerging technologies, like GraphQL, microservices architecture, and Kubernetes, to ensure modern and scalable application development.