Alem Hayelom
Washington,DC
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cultura Dermatology Laser Center & Plastic Surgery
01.2020
- Knowledge of basic medical terminology to understand and communicate effectively within the healthcare environment
- Efficient management of medical records, appointment scheduling, and administrative tasks
- Ability to handle multiple tasks simultaneously, such as managing appointments while assisting with patient care
- Proficiency in using electronic medical record (EMR) systems to input and retrieve patient information
- Knowledge of and adherence to patient privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA) Ability to provide basic information to patients about their conditions, medications, and treatment plans.
HouseKeeping
Cultura Dermatology Laser Center & Plastic Surgery
11.2017 - 01.2020
- Proficiency in using various cleaning tools and products
- Knowledge of effective cleaning methods for different surfaces
- Kitchen Cleaning: Knowledge of proper kitchen cleaning, including appliances, countertops, and sinks
- Laundry Skills: Ability to wash, dry, fold, and iron clothes as needed
- Attention to Detail: Paying close attention to small details to ensure thorough cleaning.
Cashier
Rite Aid
12.2016 - 12.2019
- Cash Handling: Managed cash transactions, provided change, and balanced cash registers
- Customer Service: Assisted customers, addressed inquiries, and ensured a positive shopping experience
- Point of Sale (POS) Systems: Operated cash registers and processed transactions efficiently
- Accuracy: Maintained high levels of accuracy in handling cash and processing payments.
Housekeeping Supervisor/Hostess
Doubletree Hotel
01.2009 - 01.2015
- Team Leadership: Led and supervised housekeeping staff, providing guidance and support
- Time Management: Efficiently organized and scheduled cleaning tasks to meet standards and deadlines
- Quality Control: Ensured cleanliness and hygiene standards were met in all areas
- Inventory Management: Managed cleaning supplies and equipment inventory
Education
High School Diploma -
Dagmawi Millik
Ethiopia 06.2004
Skills
- I am a multifaceted hard-worker with expertise in leadership and track record of high quality customer service, in both Medical, and Customer service settings I am looking to expand my skill set and utilize my strengths
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitorin
City
Washington
State
DC
Street
4403 14th Street NW
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Patient Care Technician Certification (CPCT/A) - National Healthcareer Association (NHA).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants
Languages
6
Full Professional
Timeline
Medical Assistant
Cultura Dermatology Laser Center & Plastic Surgery
01.2020
HouseKeeping
Cultura Dermatology Laser Center & Plastic Surgery
11.2017 - 01.2020
Cashier
Rite Aid
12.2016 - 12.2019
Housekeeping Supervisor/Hostess
Doubletree Hotel
01.2009 - 01.2015
High School Diploma -
Dagmawi Millik
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