Alen Mesic
Hoffman Estates,IL
Summary
Recent Computer Science graduate with experience in several difference work environments. Past experience with C++ as well as personal experience building computers.
Overview
3
3
years of professional experience
Work History
Front Desk Staff Member
Harper College
06.2022 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
Store Associate
Amazon Fresh
11.2021 - 03.2022
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Host
Chilis's Bar And Grill
04.2021 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Food Runner
Portillos
08.2020 - 04.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to customers' cars according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Education
Associate of Science - Computer Science
William Rainey Harper College
Palatine, IL05.2023
Bachelor of Science - Computer Science
Northern Illinois University
Dekalb, IL05.2025
Skills
- Critical Thinking
- Computer Building
- 110 WPM Typing Speed
- Microsoft Office
- Time Management
- Data Input Software
- Customer Service
- Organizational Skills
- Familiar with C
- Attention to Detail
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
Front Desk Staff Member
Harper College
06.2022 - Current
Store Associate
Amazon Fresh
11.2021 - 03.2022
Host
Chilis's Bar And Grill
04.2021 - 09.2021
Food Runner
Portillos
08.2020 - 04.2021
Associate of Science - Computer Science
William Rainey Harper College
Bachelor of Science - Computer Science
Northern Illinois University