Alena Dy
Denver,CO
Overview
6
6
years of professional experience
Work History
Baggage Handler
ABM Industries
04.2024 - Current
- Provided excellent customer service, assisting passengers with luggage-related inquiries and concerns.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
Cabin Cleaner
WFS
03.2024 - 05.2024
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
Cabin Agent
United Ground Express
09.2019 - 02.2024
- Maintained clean and organized cabin environments for the comfort of all passengers throughout the flight duration.
- Cleaned and sanitized aircraft lavatories to meet company standards.
- Cleaned aircraft to prevent build-up of debris and grime .
Cabin Agent
Prime Flight
09.2018 - 09.2019
- Participated in ongoing training programs to remain current on industry best practices and maintain top-notch service standards.
- Maintained clean and organized cabin environments for the comfort of all passengers throughout the flight duration..
Education
Philippine Cultural Highschool
PhilippinesSkills
- Time management
- Team coordination
- Client service
- Managing time
- Willing to learn
- Teamwork and collaboration
- Reliability
- Active listening
- Effective communication
- Self motivation
Timeline
Baggage Handler
ABM Industries
04.2024 - Current
Cabin Cleaner
WFS
03.2024 - 05.2024
Cabin Agent
United Ground Express
09.2019 - 02.2024
Cabin Agent
Prime Flight
09.2018 - 09.2019
Philippine Cultural Highschool