Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alena Jackman

Indianapolis,IN

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Kennel Associate and Whelper

BMF Kennels and Bulldog Breeding
06.2022 - 04.2024
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Prepared and administered medications and treatments as prescribed by veterinarian.

Shaved Ice Associate and Food Prep

Ice Palace LLC
04.2021 - 10.2023
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Franklin Central High School
Indianapolis
07.2021

Skills

  • Microsoft Office
  • Supply Maintenance
  • Reliability
  • Housekeeping Duties
  • Interpersonal Skills
  • Animal Care
  • Food Supplement Preparation
  • Dependable and Responsible
  • Breeding Habits Explanation
  • Effective Communication
  • Adaptability and Flexibility
  • Self Motivation
  • Feeding and Watering
  • Weight Charting
  • Care Monitoring
  • Sanitation protocols
  • Workplace Safety
  • Preparing reports
  • Relationship Building
  • Oral communication
  • Customer Service

Timeline

Kennel Associate and Whelper

BMF Kennels and Bulldog Breeding
06.2022 - 04.2024

Shaved Ice Associate and Food Prep

Ice Palace LLC
04.2021 - 10.2023

High School Diploma -

Franklin Central High School
Alena Jackman