ALENA J. VIAN
Real Estate
Port Orchard,WA
2027
years of professional experience
Person In Charge supporting customer-facing operations through customer service and employee support. Brings retail experience in money handling, front-end service, and closing duties to keep daily work moving smoothly. Known for friendly and positive work envirnment, steady communication, dependable task follow-through, and a professional customer experience.
Work History
PIC
4 Years 2 Months- Details of this position include excellent customer service, overseeing department standards, quality control and operations while maintaining a level of corporate and customer satisfaction. Well versed with closing protocol, sales floor, backroom, SCO, front end operations and closing duties.
- June 2022-Present
Real Estate Broker
5 Years 11 Months- Details of this position include excellent customer service, sales, written and verbal communication, negotiating techniques, time management, sales skills, handle and operate all office equipment, Inbound and outbound calls, prospecting, marketing, and maintaining databases. Ability to read and prepare all documents concerning Real Estate, as well as reading home inspection reports and appraisals to verify the condition of property to negotiate repairs to be made with a secondary party. Knowledge concerning financial verification, verifying Preliminary reports, Title verification, Opening Escrow, verifying HUD is accurate and correct. Driving clients from one location to next, helping clients understand the full transaction details and answer any questions or concerns they may have.
- September 2020-2022
Real Estate Broker/Customer Service Expert
- Details of this position include excellent customer service, sales, written and verbal communication, negotiating techniques, time management, sales skills, handling and operating all office equipment, inbound and outbound calls, prospecting, marketing, and maintaining the database. Ability to read and prepare all documents concerning Real Estate, as well as reading home inspection reports and appraisals to verify condition of property to negotiate any repairs to be made with a secondary party. Knowledge concerning financial verification, verifying Preliminary reports, Title verification, Opening Escrow, verifying HUD is accurate and correct. Driving clients from one location to next, helping clients understand the full transaction details and answer any questions or concerns they may have.
- 2018-2019
Cashier
1 Month- Details of this position include excellent customer service, handling money, checking customers purchases, cleaning, and maintaining front end, answering, and directing calls, produce and fresh cut department experience.
- May 2022- June 2022
Cashier
6 Months- Details of this position include excellent customer service, handling money, checking customers purchases, cleaning, and maintaining front end, answering, and directing calls, overseeing self-checkout registers.
- December 2021- June 2022
Education
Real Estate - Real Estate
High School Diploma
Skills
Real estate transaction coordination
Escrow processing
Title verification
Contract document preparation
Negotiation support
Customer service
Cash handling
Front end operations
Retail department supervision
Closing procedures
Timeline
PIC
Safeway
06.2022 - CurrentRead More
Cashier
Safeway
05.2022 - 06.2022Read More
Cashier
Lowes
12.2021 - 06.2022Read More
Real Estate Broker
Realty One Turn Key
09.2020 - CurrentRead More
Real Estate Broker/Customer Service Expert
Real Estate
2005 - CurrentRead More
Rockwell University
Real Estate from Real Estate
Read More
South Kitsap
High School Diploma
Read More