Alena Kopecky
Bloomingdale
Summary
Dynamic and dedicated Home Care Worker, Home Health Aide, and Home Care Agency Manager with over 20 years of experience committed to enhancing the well-being of patients. My extensive background enables me to make a meaningful impact in the lives of those I serve, consistently delivering compassionate and personalized care that truly makes a difference.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Certified Clinical Hemodialysis Technician, CCHT
Fresenius Medical Care
Glendale Heights, IL
01.2025 - Current
- Provided attentive support and oversight for patients before, during, and after dialysis sessions to ensure optimal health outcomes.
- Prepared dialysis machines and associated components to facilitate safe and effective patient treatments.
- Supported healthcare teams by accurately recording and managing patient vital signs and medical documentation.
- Provided comprehensive explanations of dialysis processes and machine functionality to enhance patient comfort prior to treatment.
- Performed regular inspections and cleaning of access sites to ensure optimal hygiene and patient safety.
- Monitored and calibrated equipment settings, such as pressures, conductivity ratios, and temperature, to maintain adherence to safety standards.
- Initiated patient treatment protocols in accordance with physician orders.
- Oversaw patient monitoring for adverse reactions and ensured hemodialysis machine functionality.
- Supported operational efficiency by overseeing inventory and supply stocking in dialysis clinic.
Agency Manager/Team Leader
Lux Home Care Agency, Inc.
Carol Stream, IL
05.2014 - 12.2024
- Managed team performance to maintain high standards of productivity and operational effectiveness.
- Established quality assurance protocols to ensure exceptional service delivery standards.
- Evaluated and optimized financial resource management to align with established budgetary guidelines.
- Analyzed market trends and executed marketing initiatives to boost brand recognition and draw in new clients.
- Implemented comprehensive recruitment and training programs to develop a proficient and effective workforce.
- Developed and maintained client relationships to promote sustained customer satisfaction and loyalty.
- Provided essential assistance to patients in performing daily living tasks to enhance comfort and independence.
- Provided attentive companionship and emotional support to promote mental health.
- Facilitated medication management processes to ensure patient safety and compliance.
- Organized and coordinated appointments and schedules to enhance operational workflow.
- Oversaw patient care initiatives to enhance quality of life and satisfaction. Coordinated with healthcare professionals to implement care plans effectively. Mentored junior staff in best practices for patient support and safety.
- Ensured accuracy and precision in deliverables to uphold quality standards.
- Monitored and enforced adherence to established standards for quality and presentation.
- Mediated discussions to resolve conflicts and promote a positive work environment.
- Managed comprehensive record-keeping systems to ensure data accuracy and accessibility.
- Maintained high standards of hygiene to promote health and well-being among team members.
- Fostered a culture of integrity and accountability to enhance team performance and collaboration.
- Implemented effective time management strategies to streamline workflow and meet deadlines.
- Assisted in implementing safety protocols to support team compliance. Participated in routine safety inspections to identify potential hazards. Collaborated with team members to maintain a safe working environment.
Certified Nursing Assistant
Windsor Park Manor- Private Duty
Carol Stream, IL
06.2012 - 05.2014
- Provided Direct Care to Patients, including assistance with activities of daily living
- Provided Companionship and Emotional Support
- Assisting with medication management
- Organizing and coordinating appointments and schedules
- Other CNA skills
- Attention to detail
- Verbal and Written Communication
- Consistency
- Interpersonal
- Record-Keeping
- Knowledge of medical terminology
- Understanding of common disorders
- Proper hygiene
- Strong work ethics
- Flexibility
- Time Management
- Safety Practice
Certified Nursing Assistant
Brightstar Home Health
Bonita Springs, FL
06.2011 - 05.2012
- Direct care to patients
- Assisted with feeding, clothing, and daily hygiene.
- Obtained patients weights, and vital signs.
- Provided medication reminders.
- Help with toilet and bathroom needs.
- Assist/ change patients with incontinence.
- Serve meals and assist those who cannot feed themselves.
- Help move/ lift patients with limited mobility to chair, bed.
- Assist/ encourage ambulation.
- Make beds, change bed linen to schedule or as needed.
- Observe and report any changes in patient condition.
- Help manage, move, re-order supplies.
- Light shopping duties on request.
- Follow emergency procedures and policies.
- Foster cheerful, positive outlook and provide compassionate response to patients’ emotional needs.
Home Care Aide/ Personal Assistant
Windsor Park Manor-Private Duty
Carol Stream, IL
06.1998 - 01.2010
- Provided companionship.
- Provided routine care to the patient.
- Assisted with feeding, clothing, and daily hygiene.
- Obtained patients weights, and vital signs.
- Provided medication reminders.
- Responsible for scheduling doctor appointments.
- Reported to the doctor of the status of patient.
- Planned daily activities for the patient; physical / mental.
- Ensured the safety and well-being of the patient
Education
Other - CCHT License State of Illinois
Fresenius Medical Care
Glendale Heights, IL04-2025
Other - Nursing
Chamberlain College of Nursing
Addison, IL05-2011
Associate - Associate in Science
Morraine Valley Community College
Palos Hills, IL08-2010
Other - CNA
Harper College
Schaumburg, IL05-2010
Other - Information Technology
College of Dupage
Glen Ellyn, IL05-2008
Other - Certificate/ Introduction to Java
College of Dupage
Glen Ellyn, IL11-2003
Other - Business Administration/ Management
Computer Technology School
Chicago, IL10-2001
Skills
- Direct Patient Care
- Excellent Customer Service
- Communication with Patients
- Infection Control Knowledge
- Documentation and Reporting
- Respecting Patients’ Rights and Privacy
- Taking Vital Signs
- Dialysis machine operation
- Blood pressure monitoring
- Vascular Access care
- Venipuncture
- Blood sample collection
- HIPAA compliance
- Adaptable to change
- Fluid management
- Patient monitoring
- Patient positioning
- Clinical communication
- Water treatment systems
- Pre-dialysis preparation
- Needle insertion
- Ultrafiltration management
- Dialysis management
- Patient observation
- Infection control protocols
- HIPAA
- Patient health education
- Treatment documentation
- Alarm response
- Disposing of biohazardous waste
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Customer service
- Reliability
- Excellent communication
- Critical thinking
- CPR certification
- Active listening
- Effective communication
- Punctual and dependable
- Decision-making
- Self-driven and motivated
- Certified in CPR/AED
- Equipment safety
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Certified Clinical Hemodialysis Technician, CCHT
Fresenius Medical Care
01.2025 - Current
Agency Manager/Team Leader
Lux Home Care Agency, Inc.
05.2014 - 12.2024
Certified Nursing Assistant
Windsor Park Manor- Private Duty
06.2012 - 05.2014
Certified Nursing Assistant
Brightstar Home Health
06.2011 - 05.2012
Home Care Aide/ Personal Assistant
Windsor Park Manor-Private Duty
06.1998 - 01.2010
Other - Nursing
Chamberlain College of Nursing
Associate - Associate in Science
Morraine Valley Community College
Other - CNA
Harper College
Other - Information Technology
College of Dupage
Other - Certificate/ Introduction to Java
College of Dupage
Other - Business Administration/ Management
Computer Technology School
Other - CCHT License State of Illinois
Fresenius Medical Care