Alena Ryzhkova
Louisville,US
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Facilities Manager
Industrial Control Solutions, Inc
Louisville, KY
05.2025 - Current
- Enhancing customer relations.
- Conducting a marketing analysis.
- Sourcing vendors.
- Team building.
- Overseeing employee attendance and compliance, as outlined in the company handbook.
English Teacher
Private Educational Institution of additional education Planeta English
Miass, Russia
05.2021 - 06.2024
- Conducted group lessons in classrooms and online.
- Created a positive classroom environment that encouraged students to learn new material.
- Developed and adapted curriculum to encompass English reading, writing and comprehension skills.
- Advised students on college and career planning.
- Prepared, administered, and grade tests and assignments to evaluate students' progress.
Sales Manager
LLC Westland
Miass, Russia
09.2016 - 05.2021
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Held daily check-ins with team members to set objectives and monitor progress.
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used.
Secretary Manager / Interpreter
LLC Indistrial Technologies
Miass, Russia
08.2010 - 09.2016
- Built strong relationships with clients by providing outstanding customer service over the phone or email.
- Managed calendars, scheduled meetings and coordinated events.
- Assisted in the preparation of presentations, reports, proposals and correspondence.
- Organized meetings, appointments and travel arrangements for senior managers.
- Interpreted communications with foreign suppliers.
Education
Master of Business Administration (M.B.A.) - Business Administration
Campbellsville University
Campbellsville, KY, US12.2026
Master of Arts (M.A.) - State and Municipal Administration
Chelyabinsk State University
Chelyabinsk06.2012
Master of Arts (M.A.) - Linguistics
Chelyabinsk State University
Chelyabinsk06.2010
Skills
- Positive attitude
- Organization and multitasking
- Problem solving
- Relationship building
- Documentation and reporting
- Team building
Languages
- Russian, Native
- English, Advanced
Timeline
Facilities Manager
Industrial Control Solutions, Inc
05.2025 - Current
English Teacher
Private Educational Institution of additional education Planeta English
05.2021 - 06.2024
Sales Manager
LLC Westland
09.2016 - 05.2021
Secretary Manager / Interpreter
LLC Indistrial Technologies
08.2010 - 09.2016
Master of Business Administration (M.B.A.) - Business Administration
Campbellsville University
Master of Arts (M.A.) - State and Municipal Administration
Chelyabinsk State University
Master of Arts (M.A.) - Linguistics
Chelyabinsk State University
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