Summary
Overview
Work History
Education
Skills
Timeline
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Heather Nalley

Louisville,KY

Summary

Dynamic and results-driven professional with extensive experience in retail management at Dollar Tree. Proven track record in inventory management and team leadership, fostering a collaborative environment. Adept at strategic planning and problem resolution, ensuring operational efficiency and exceptional customer service. Committed to achieving goals while maintaining a positive and adaptable approach.

Overview

16
16
years of professional experience

Work History

Merch Manager

Dollar Tree
11.2025 - Current

Managed merchandise organization throughout store. Stocked and maintained cleanliness of shelves and displays. Assisted with truck operations and overall store management. Supported cashiers and facilitated smooth front-end operations while conducting safe counts throughout the day. Coordinated weekly vendor interactions.

Assistant Deli Manager

The Fresh Market
09.2024 - 11.2026

Prepared hot food for hot bar and created fresh pizzas. Maintained freshness and presentation of cold case items. Stocked shelves in deli area and conducted inventory checks. Supported team of 12 to 15 members to ensure smooth operations. Managed truck deliveries and provided team members with necessary supplies.

Assistant Manager

Sonic
06.2010 - 10.2015

Managed daily operations at Sonic for four years. Assisted in taking and processing customer orders. Collaborated with team members to maintain efficient workflow throughout shifts.

Education

GED -

Gateway Christian Home School
Sardis, MS
05-2008

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Task delegation
  • Goal setting
  • Strategic planning
  • Clear communication
  • Inventory management
  • Recruiting and interviewing
  • Teamwork and collaboration
  • Effective communication
  • Problem resolution
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills

Timeline

Merch Manager

Dollar Tree
11.2025 - Current

Assistant Deli Manager

The Fresh Market
09.2024 - 11.2026

Assistant Manager

Sonic
06.2010 - 10.2015

GED -

Gateway Christian Home School