ALESANDRA HOLUP
Yourgi
Cumming,United States
10
years of professional experience
Detail-oriented professional skilled in client communication and relationship management with a strong background in project coordination. Proven ability to solve problems and collaborate effectively with clients and teams. Experienced in customer service, file management, and marketing, adept at managing shifting priorities in fast-paced environments.
Work History
Engagement Coordinator
1 Year- Serve as a primary point of contact for live Yourgi Pros, helping drive engagement, bookings, retention, and overall marketplace participation.
- Support the launch and growth of 20+ new markets in 2026 by engaging with Pros and helping them adapt to the Yourgi marketplace.
- Coached Pros on pricing, profile optimization, promotion, referrals, and strategies to enhance bookings and earnings.
- Monitor Pro activity and performance to identify opportunities for improvement and provide guidance to help increase bookings, earnings, and retention.
- Monitored Pro activity and performance to identify improvement opportunities and guided efforts to boost bookings, earnings, and retention.
- Work with internal Support, Growth, and Product teams to address issues affecting Pro engagement, bookings, and earnings.
- Assist with retention and offboarding processes while documenting Pro feedback and recurring concerns.
- Share recurring Pro feedback and marketplace trends with internal teams to help identify opportunities for improvement.
Pre Closer
1 Year- Acted as the main point of contact and communication for agents, buyers, and sellers throughout the closing process.
- Coordinated and managed pre-closing requirements by obtaining, preparing, ordering, and reviewing all necessary documentation, ensuring compliance with contractual obligations.
- Communicate directly with loan officers and lenders to coordinate title documents, settlement statements, disclosures, and other closing requirements.
- Prepare, distribute, receive, and review closing documentation, including Powers of Attorney, HOA documents, mortgage documents, and related real estate forms.
- Collaborated with title attorneys to clear title of any liens, claims, or defects, facilitating smooth closing processes.
- Ensure that all actions taken comply with relevant real estate laws, lender requirements, and company policies.
- Tracked outstanding documents and closing requirements, ensuring transactions remained on schedule for timely closings.
Public Relations Specialist
2 Years- Managed social media campaigns and created content that increased engagement and promoted restaurant.
- Helped plan and carry out marketing strategies to increase brand awareness and attract new customers.
- Maintained communication with customers and the local community through social media, promotions, and events.
- Coordinated promotional events from planning through execution, ensuring smooth operations with team collaboration.
- Assisted in developing new ideas and promotions aligned with business goals and customer engagement.
- Assisted with developing new ideas and promotions based on business goals and customer engagement.
Bartender/Server
2 Years 4 Months- Delivered exceptional guest experiences by efficiently taking orders and serving dishes with a positive attitude in a fast-paced environment.
- Ensured optimal guest experience by taking orders and serving dishes with a positive attitude in a fast paced environment.
- Streamlined onboarding process for new servers, enhancing their integration into company culture through effective training sessions.
Assistant Manager
1 Year 3 Months- Managed party coordinators and staff members to ensure timely task completion and adherence to schedules.
- Communicated any needs of the store to corporate.
- Oversaw inventory management with regular checks and timely supply ordering to maintain stock levels.
Dance Line Coach
4 Months- Guided students for competitions and live performances, fostering confidence and professionalism.
- Designed and coordinated dance routines, enhancing choreography through focused rehearsals.
- Mentored students by providing ongoing support and guidance.
Assistant Manager
1 Year 9 Months- Supervised staff activities the activities of the staff members.
- Managed booking and checkout processes for birthday parties, ensuring customer satisfaction and event success.
- Conducted comprehensive training sessions for new staff members to familiarize them with policies, procedures, and customer service standards.
- Executed opening procedures the opening and closing procedures of the store.
Education
Bachelor of Arts - Public Relations
Bachelor of Arts - Public Relations
- Pursuing
- Member of Kappa Kappa Gamma
Skills
Public Relations
Media Relations
Content Creation
Brand Management
HubSpot
Media Strategy
Engagement strategies
Critical Thinking
Data Organization
Image Management
Public Speaking
File Management
Timeline
Engagement Coordinator
Yourgi
08.2025 - 08.2026Read More
Pre Closer
O'Kelley and Sorohan
08.2024 - 08.2025Read More
Public Relations Specialist
Village Italian
08.2022 - 08.2024Read More
Bartender/Server
Village Italian
04.2021 - 08.2023Read More
Dance Line Coach
South East Bulloch High School
08.2019 - 12.2019Read More
Assistant Manager
Catch Air
05.2019 - 08.2020Read More
Assistant Manager
Monkey Joe's
11.2016 - 08.2018Read More
West Forsyth High School
Read More
University of North Georgia
Bachelor of Arts from Public Relations
Read More
Georgia Southern University
Bachelor of Arts from Public Relations
Read More