Alese Smith
Leavenworth,KS
Summary
Efficient and detail-oriented associate with 7 years of experience in various roles, including laboratory and customer service positions. Proficient in specimen collection and processing, data entry, customer service, food safety, and more. Possesses strong communication, leadership, adaptability, time management, team work, problem-solving, and organizational skills. Versatile, fast learner and an extremely hard worker. Just recently received my certificate in Criminal Justice Technology Specialist and my Associate in Science degree in Criminal Justice. My career goal is to become a forensic scientist, so receiving more laboratory experience is priority. Looking forward to meeting my new employer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shipper/Packer
DLH Corp
10.2023 - Current
- I package, scan, and ship medicine for the VA. I pack different types of medicine like creams, liquids, flammables, etc. Some of the medicine goes in shipping bags while others go into boxes.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Ensured regulatory compliance by properly labeling shipments and adhering to safety protocols.
- Trained new team members on DLH Corp shipping processes
Specimen Accessioner
PathGroup
12.2022 - 09.2023
- I scanned specimens into the computer, made sure that patient information matched what was on their paperwork, and checked that their specimens were moved to the right department for testing
- It was an overnight job; I would stay as long as I could to make sure that all specimens were received and accessioned in a timely manner
- Demonstrated adaptability in adjusting priorities according to changing demands while maintaining focus on accuracy and efficiency.
- Enhanced laboratory productivity with timely accessioning of incoming specimens.
- Maintained clean and organized work environment, adhering to safety protocols and standards.
Front Desk Associate/ Game Tech
Dave & Buster's
06.2020 - 12.2022
- I began as a front desk associate running the front desk, host stand, and the bowling alley. After my first year, I transferred departments to become a game tech.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
Team Lead
Rack Room Shoes/Off Broadway Shoe Warehouse
06.2020 - 12.2022
- I started off as a part-time sales associate and worked my way to become a team lead. I helped customers, my coworkers, and kept the store clean. I learned how to count the money from the registers every night and day. I also went to the company sister store, Off Broadway Shoes to help them when they were understaffed
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
Crew Trainer
McDonald's
06.2017 - 06.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Associate in Science (AS) - Criminal Justice
Florida State College at Jacksonville
Jacksonville, FL08.2024
Technical certificate - Criminal Justice Technology Specialist
FSCJ
Jacksonville, FL08.2024
Skills
- Cashiering
- Writing Skills
- Cleaning Experience
- Warehouse Experience
- Packaging
- Merchandising
- Restaurant experience
- Retail sales
- Guest Services
- Microsoft Word
- Data entry
- Organizational skills
- Windows
- Computer Skills
- Laboratory Experience
- Communication skills
- Time management
- Front desk
- Customer service
- Specimen collection/processing
- Documentation review
- Analysis skills
Certification
- Driver's License
Assessments
- Attention to detail, Proficient, 09/01/22
- Typing, Proficient, 12/01/22
- Security guard skills, Proficient, 12/01/22
- Customer service, Proficient, 10/01/20
- Technical support, Proficient, 01/01/23
- Analyzing data, Proficient, 02/01/24
- Social media, Proficient, 12/01/21
- Medical billing, Proficient, 05/01/23
- Data entry: Attention to detail, Proficient, 02/01/24
- Working with MS Word documents, Proficient, 02/01/24
- Technical support: Customer situations, Proficient, 08/01/23
- Front desk agent (hotel), Proficient, 09/01/23
- Customer focus & orientation, Proficient, 09/01/23
- Early childhood development, Proficient, 12/01/21
- Work style: Reliability, Proficient, 12/01/22
Timeline
Shipper/Packer
DLH Corp
10.2023 - Current
Specimen Accessioner
PathGroup
12.2022 - 09.2023
Front Desk Associate/ Game Tech
Dave & Buster's
06.2020 - 12.2022
Team Lead
Rack Room Shoes/Off Broadway Shoe Warehouse
06.2020 - 12.2022
Crew Trainer
McDonald's
06.2017 - 06.2020
Technical certificate - Criminal Justice Technology Specialist
FSCJ
- Driver's License
Associate in Science (AS) - Criminal Justice
Florida State College at Jacksonville
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