Alesha Hardgraves
Fort Worth,TX
Summary
Motivated licensed manicurist with 6 years of experience. Successful at keeping detailed records, ensuring top tier customer service and personalizing lesson plans with training in nail care. Extensive knowledge of modern trends and adept at giving productive and honest feedback for outstanding growth.
Overview
17
17
years of professional experience
Work History
Owner/Operator
The Glam Gang Co.
Fort Worth, TX
04.2024 - Current
- Offered advice and recommended products to improve and maintain nails.
- Providing specialized treatments such as acrylic or gel extensions to cater to diverse range of client needs and preferences.
- Implemented comprehensive product knowledge training, resulting in 20% improvement in customer satisfaction.
- Attending regular training workshops to maintain manicure licensing and stay current with new skills.
- Delivering high-quality beauty services for all clients.
- Marketing, retail and financial management.
- Oversaw schedule to manage appointments of new and existing clients.
- Implemented effective sanitation protocols to ensure compliance with state health regulations and maintain safe environment for both myself and clients.
Owner/Operator
The Glam Lab
Fort Worth, TX
05.2018 - Current
- Conducted practice exams for future manicurists including both theoretical and practical sections
- Planned both theory and practical practice.
- Prepared future manicurists for TDLR written exam.
- Instructed one on one training in business administration in the salon setting- From cash handling, scheduling, taxes and more
- Enhanced customer satisfaction by providing personalized beauty product recommendations based on individual needs and preferences.
- Collaborated with local businesses for cross-promotions, increasing brand visibility within the community.
- Conducted market research to stay abreast of industry trends, incorporating popular styles into salon offerings regularly.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Continuously updated skillset by attending industry workshops, trade shows, and staying informed on current trends.
- Educated clients on proper nail care techniques to promote healthy nails between appointments.
Daired's Salon & Spa Pangea
Licensed Manicurist
06.2018 - 09.2018
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Implemented effective sanitation protocols to ensure compliance with state health regulations and maintain a safe environment for both staff and clients.
- Utilized time management skills to effectively balance multiple appointments while maintaining high-quality results.
- Responded to customer requests and concerns about gel application and nail art designs.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Mastered advanced nail techniques through continuing education courses, elevating the quality of services offered at the salon.
- Collaborated with other members of salon staff to provide amazing client experience.
Training Instructor
Consensus Corporation
01.2013 - 03.2017
- Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
- Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
- Provided one-on-one coaching for individuals needing additional support, leading to increased confidence and competence in their roles.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Created courseware using online learning management system tool and various graphics and multimedia software programs.
- Analyzed and evaluated training effectiveness and program outcomes.
- Trained and mentored 10-12 new personnel hired to fulfill various roles.
- Tracked employee progress throughout training programs, identifying areas for additional support or resources as needed.
Hair Braider
Mystical Braids & Hair Weaving
09.2007 - 12.2012
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
- Apprentice to senior hair braiding.
- Generated increase in revenue by promoting and upselling premium hair care products to clients, enhancing overall salon profitability and sales performance.
- Styled locs, twist and extensions for up to 4 clients per day.
- Point of Sale Management
- One on One technique training of braiding apprentices
- Inventory Maintenance and Overseer of all salon marketing.
- Assistance in training braiding apprentices
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Advanced & Wellness Nail Technician Certification - Nail Technician
NailCare Academy
Naples, FL08.2024
Manicurist -
Tint School of Makeup & Cosmetology
Grand Prairie, TX03.2018
Cosmetology -
Ogle School of Hair Skin Nails
Fort Worth, TX01.2009
High School Diploma -
North Crowley High School
Fort Worth, TX06.2008
Skills
- Instructor support
- Advanced cosmetology trained
- Cosmetology industry exposure
- On set exposure
- Advanced training in cutting, coloring, styling & braiding techniques
- Advanced training in nail care services
- Manicurist for 6 years
- Salon Management
- Competition Exposure
- Accounting & Marketing
- Schedule Management
- Relationship Building
Accomplishments
- TX State licensed Manicurist
- TX State licensed Cosmetologist
- Certified Advanced Nail Technician (in progress)
- Trained in Matrix, Redken, Wella, OPI, Mia Secret, Valentino, Dermalogica and many more Product lines
Timeline
Owner/Operator
The Glam Gang Co.
04.2024 - Current
Daired's Salon & Spa Pangea
Licensed Manicurist
06.2018 - 09.2018
Owner/Operator
The Glam Lab
05.2018 - Current
Training Instructor
Consensus Corporation
01.2013 - 03.2017
Hair Braider
Mystical Braids & Hair Weaving
09.2007 - 12.2012
Advanced & Wellness Nail Technician Certification - Nail Technician
NailCare Academy
Manicurist -
Tint School of Makeup & Cosmetology
Cosmetology -
Ogle School of Hair Skin Nails
High School Diploma -
North Crowley High School
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