Alesha Johnson
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bakery Rep/Curbside Shopper
H-E-B Plus
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
- Assisted store management in maintaining optimal inventory levels for popular items, ensuring timely restocking.
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
Teacher
Daycare, Panthers Den
10.2021 - 09.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Cashier
Tractor Supply Company
06.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Market Basket Foods
03.2020 - 06.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Waitress
Ranchero Mexican Restaurant
02.2020 - 04.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
High school diploma -
Little Cypress-Mauriceville High School
Orange, TXSkills
- Cashier
- Cleaning Experience
- Driving
- Toddler Care
- Childcare
- Serving Experience
- Experience with Children
- Early Childhood Education
- Teaching
- Food Preparation
- Cash Handling
- Cooking
- Math
- Classroom Management
- Sales
- Retail Sales
- Phone etiquette
- Physical stamina
- Initiative-taking
- Task prioritization
- Customer service excellence
- Time management
Certification
CPR CertificationFirst Aid CertificationFood Handler CertificationChild Development Associate Certification
Timeline
Bakery Rep/Curbside Shopper
H-E-B Plus
09.2023 - Current
Teacher
Daycare, Panthers Den
10.2021 - 09.2023
Cashier
Tractor Supply Company
06.2021 - 08.2021
Cashier
Market Basket Foods
03.2020 - 06.2021
Waitress
Ranchero Mexican Restaurant
02.2020 - 04.2020
High school diploma -
Little Cypress-Mauriceville High School