Alesha Norris
Lavon,TX
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Infant Teacher
Primrose of Firewheel
Firewheel
12.2024 - Current
- Developed and implemented age-appropriate curriculum to promote cognitive and social development.
- Fostered a nurturing environment that encouraged exploration and creativity among infants.
- Collaborated with parents to provide updates on child progress and address individual needs.
- Mentored new staff on best practices for infant care and early childhood education methods.
Catering Server
Party Events
San Diego, CA
01.2021 - 08.2021
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Stored unused equipment properly between events.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Stocked service stations with ice, napkins and straws.
- Collaborated with other staff members on duties assigned for each catered event.
Flight Attendant
Mesa Airlines
Houston, TX
01.2018 - 09.2018
- Verified levels of food, beverage and flight supplies before boarding new passengers.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Provided safety instructions to passengers prior to takeoff and landing.
- Restocked and organized food, beverage and passenger items inventory.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
Server
Vetoni's
Gun Barrel City, TX
03.2016 - 05.2017
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
Cashier
Got U Covered
Mabank, TX
01.2012 - 08.2015
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed refunds for worn, damaged and broken merchandise.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Kemp High School
Kemp, TX05-2016
Skills
- Detail Oriented
- Guest Relations
- Menu Knowledge
- Exceptional Customer Service
- Supply Restocking
- Cleaning and Sanitizing
- Equipment Management
References
References available upon request.
Education and Training
other
Certification
CPR certification
Food Handlers
Timeline
Infant Teacher
Primrose of Firewheel
12.2024 - Current
Catering Server
Party Events
01.2021 - 08.2021
Flight Attendant
Mesa Airlines
01.2018 - 09.2018
Server
Vetoni's
03.2016 - 05.2017
Cashier
Got U Covered
01.2012 - 08.2015
High School Diploma -
Kemp High School