Dynamic phlebotomist with extensive experience at Insight Hospital and Medical Center, skilled in venipuncture and patient care. Recognized for enhancing patient satisfaction through compassionate communication and precise specimen handling. Proven ability to train staff and ensure compliance with safety protocols, fostering a culture of excellence in phlebotomy services.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Phlebotomist
Insight Hospital and Medical Center
Coldwater, MS
10.2007 - Current
Collected and processed blood samples using venipuncture and capillary techniques.
Maintained accurate patient records and documentation of sample collections.
Ensured compliance with safety protocols and infection control standards.
Assisted in training new staff on phlebotomy procedures and best practices.
Provided exceptional patient care, addressing concerns to alleviate anxiety during procedures.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Addressed questions and concerns to educate patients on collection process and procedures.
Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Improved patient comfort and trust with compassionate communication and professional bedside manner.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Reviewed and processed requisitions for laboratory tests.
Monitored supply levels and placed orders for laboratory supplies.
Dialysis Technician
Fersenius
Jonesville, MI
12.2022 - 05.2023
Operated dialysis machines to provide safe and effective patient treatments.
Monitored patients' vital signs and reported changes to healthcare team promptly.
Maintained cleanliness and sterilization of equipment in compliance with safety protocols..