Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Accounting And Sales Manager
Precision Reinforcing LLC
04.2020 - 09.2022
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Built long-lasting client relationships through excellent customer service and consistent followups.
Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Created new employee handbook, IT policies and disaster recovery procedures.
Coordinated with vendors and suppliers to facilitate timely payments.
Updated reports, managed accounts, and generated reports for company database.
Executive Director
BOTTA'S CONCRETE CONSTRUCTION CORP
07.2017 - 09.2022
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Maintained computer and physical filing systems.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Evaluated employee performance and provided constructive feedback, contributing to increased productivity and job satisfaction among team members.
Assisted in resolving disputes between subcontractors or other stakeholders using diplomacy skills that resulted in positive outcomes without jeopardizing project timelines.
Communicated with clients daily via emails, telephone, texting and social media.
Managed accounting invoices and billings, balanced accounts and created financial reports.
Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Clinical Care Manager
EAST VALLEY MEDICAL
01.2015 - 05.2017
Worked with providers to define quality metrics and outcome reporting process.
Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
Maintained thorough documentation of all clinical interventions, ensuring accurate records for continuity of care and regulatory compliance.
Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in medical records.
Queried physicians to ensure proper medical codes were used for patient visits.
Education
Associate of Science - Nursing
Pima Medical Institute
Mesa, Arizona
03.2012
High School Diploma -
Basha High School
Chandler, Arizona
05.2008
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Verbal and written communication
Client Relationship Management
Positive and upbeat
Account Management
Timeline
Accounting And Sales Manager
Precision Reinforcing LLC
04.2020 - 09.2022
Executive Director
BOTTA'S CONCRETE CONSTRUCTION CORP
07.2017 - 09.2022
Clinical Care Manager
EAST VALLEY MEDICAL
01.2015 - 05.2017
Associate of Science - Nursing
Pima Medical Institute
High School Diploma -
Basha High School
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