Alessandra Gutierrez de Leon
Vallejo,CA
Summary
Highly motivated and dedicated individual with desire and commitment to take on new challenges. Uniquely qualified to navigate rigors of latest operational standards, specifications, and protocols for organizational and regulatory needs fulfillment. Skilled in working independently and under pressure, adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
1
1
Certification
4
4
years of post-secondary education
2
2
Languages
Work History
Owner / Consultant
Javafyd
Vallejo, CA
03.2023 - 01.2024
- Designed, built, and thoroughly tested modern web pages using Wix, Squarespace, and M365 SharePoint and Power Automate, ensuring optimal functionality and aesthetics.
- Performed rigorous data analysis to present content in an organized and meaningful manner while still retaining data integrity.
Co-Owner
17miles coffee roasters
Vallejo, CA
10.2022 - 12.2023
- In charge of Technology, Compliance, and Marketing to set up and launch the family business.
- Set up the company’s digital social presence in accordance with local and state laws.
Senior Technical Program Manager (Contractor)
GeoVera Insurance Group
Fairfield, CA
09.2022 - 04.2023
- Collaborated cross-functionally with various departments to gather and document requirements for multiple SharePoint-based projects.
- Managed the development of automations and forms that leveraged Power Platform.
- Collaborated closely with assigned QA testers to validate deliverables for optimal functionality.
- Created training artifacts (PDFs, videos, etc.) and trained end-users.
Associate (Seasonal, Part-time)
Vino Godfather
Mare Island, CA
05.2022 - 12.2022
- Managed wine service at a local tasting room, showcasing expertise in pouring and presenting wines during various events.
- Interacted with customers to highlight the exclusive advantages of joining the wine club, effectively building strong connections with diverse clientele.
IT Manager
GeoVera Insurance Group
Fairfield, CA
Apr.2005 - Sep.2022
- Started as a Database Analyst and earned promotions to Business Analyst, Senior / Lead Business Analyst, and IT Manager.
- Cultivated a strong alignment between the analyst unit and business departments by nurturing and guiding the analysts. Maintained a hands-on approach by actively participating in analysis work, staying current and prepared to address questions as they arose.
- Developed and maintained project dashboards for regular reporting to upper management.
- Led the company’s migration efforts transitioning all intranet sites from SharePoint On-premises to SharePoint Online with minimal disruption to daily business operations.
- Developed a robust defect tracking and help desk system in SharePoint Online that allowed users to easily extract and analyze data to identify opportunities for education/improvement.
- Created and maintained a database containing Compliance requirements and established a process for auditing the contents and database activities at scheduled intervals.
- Provided daily help desk support for M365 apps.
- Conducted an in-depth analysis of the company’s legacy system and business operations and authored functional requirements documents for the purpose of migrating the process from the legacy system to a web-based system.
- Analyzed multiple data dictionaries to create a data mapping specification for migration purposes.
- Proactively introduced and created various document templates with the use of Microsoft Office Suite. This eliminated manual work and ensured consistency and uniformity in the deliverables produced by the department.
- Using Excel and Access, built and maintained company databases that housed insurance claims data and department metrics and generated reports and presentations from analyzed datasets.
Education
DBA - Business Administration
11.2022 - Current
Bachelor of Arts - Linguistics
08.2001 - 12.2003
- Cal Scholarship and Wheeler Scholarship Recipient
- Majored in Linguistics
- Minored in French Linguistics
- Courses completed in Romance Linguistics and Literature
- Member of Dean's Honor Society
Skills
- Software Documentation
- Insurance
- Business Analysis
- SDLC
- Technical Writing
- Business Intelligence
- Project Management
- Quality Assurance
- Data Analysis
- Customer Service
- Management
- Training
- Specialty Coffee
- User training
- UML
- VBA
- Production optimization
- Project management experience
- Organizational skills
- Strong leadership abilities
- Training skills
- Root Cause Analysis
- Cause and effect analysis
- Quality assurance
- Customer-oriented
- Data-driven
- Data Analytics
- Database Management
- Vendor Management
- Stakeholder Management
- M365
- SharePoint
- Power Platform
- Dynamics 365
- ERP
- CMS
- Wix
- Squarespace
- Tableau
- Language Skills (Spanish & French)
Certification
- Technical Management
- Business Analysis
- Principles of Insurance
Professional Development
- M365 Conference: SharePoint, Power Platform, Viva, Teams | Las Vegas, NV 2023
- Microsoft Community Days Mexico City | Mexico City, MX and Online 2022
- Microsoft Ignite | Online 2022
- 365 EduCon & PWR EduCon | Chicago, IL 2022
- MS Cloud Events Monterrey 2022 | Monterrey, MX and Online 2022
- Business Process Automation | Online 2021
- People and Groups, Teams, Governance, JSON | Online 2021
- SharePoint Admin, Site Structure, Permissions | Online 2020
- SPFest: Design, Site Collection Administration, jQuery | Seattle, WA 2017
- SP for Power Users; InfoPath; SP Designer | San Francisco, CA 2015
- SP On-Premises for End Users | Fairfield, CA 2010
- Microsoft Excel, Word, PowerPoint, Outlook, Project, Visio | Fairfield, CA 2006
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner / Consultant - Javafyd
03.2023 - 01.2024
Swiss School of Business And Management - DBA, Business Administration
11.2022 - Current
Co-Owner - 17miles coffee roasters
10.2022 - 12.2023
Senior Technical Program Manager (Contractor) - GeoVera Insurance Group
09.2022 - 04.2023
Associate (Seasonal, Part-time) - Vino Godfather
05.2022 - 12.2022
IT Manager - GeoVera Insurance Group
Apr.2005 - Sep.2022
University Of California, Berkeley - Bachelor of Arts, Linguistics
08.2001 - 12.2003