Alessandra Gonzalez
Avondale,AZ
Summary
Reliable employee quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Phoenix, Arizona
09.2022 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted customers with menu selections and provided product information.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained cleanliness and organization of the workspace and equipment.
Baker
Crumbl Cookies
Glendale, USA
09.2021 - 01.2022
- Operated cash register to process customer transactions efficiently.
- I made conversation with customers and prepared their orders.
- It was a fast paced environment so I learned to be quick & efficient with my work.
Shipping
Lhm Financial Corporation
Scottsdale, USA
03.2020 - 08.2021
- Scanned, transferred, shredded, and saved files for organized record-keeping.
Education
High school -
West Point High School
Avondale, AZSkills
- Cleaning Experience
- Packaging
- Shipping & Receiving
- Customer Service
- Organizational Skills
- Customer service
- Communication skills
- Problem solving
- Sales techniques
- Time management
- Team collaboration
Languages
Spanish, Fluent
Timeline
Barista
Starbucks
09.2022 - Current
Baker
Crumbl Cookies
09.2021 - 01.2022
Shipping
Lhm Financial Corporation
03.2020 - 08.2021
High school -
West Point High School