Alessandra Kalifa
Edinburg,TX
Summary
A diligent individual with a motivated work ethic and a variety of useful skills that can positively impact a position of employment. Prepared with a diverse range of work experience, demonstrate strong adaptability, and proficient in various social media platforms and office technology programs. Committed to applying my expertise, academic knowledge, and exceptional attitude in a work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Management Team Member /Front Desk Receptionist
Burkett Dentistry
McAllen, TX
05.2021 - Current
- Conducted thorough verification of patient insurance information to support efficient and accurate claims management for both in-network and out-of-network coverage.
- Provided administrative support by adjusting schedules, organizing paperwork, sending faxes, and making copies.
- Updated and recorded patient information to maintain accounts.
- Coordinated and confirmed patient appointments to ensure accuracy and optimize scheduling efficiency.
- Provided exceptional front-desk service by greeting patients, directing them to relevant staff, and facilitating smooth check-in processes.
- Handle patient calls and inquiries.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
Substitute Teacher
IDEA public schools
Rio Grande Valley, TX
01.2024 - 05.2024
- Offered short and long-term coverage for teachers in various grade levels across the entire valley.
- Facilitated a nurturing atmosphere in classrooms with students of different age groups and class sizes.
- Adhered to assigned curriculum and instructional strategies as per the requirements of the school/teacher
- Offered individualized support to individuals seeking assistance with specific subjects
- Adapted efficiently to unforeseen workday delays and incidents.
- Provided notes and reports on school day activities to primary teacher.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
Server
Saltgrass Steakhouse
San Marcos, TX
10.2021 - 12.2023
- Learned efficient upselling
- Ensured accurate delivery of food and beverages to guests with both large and small trays
- Catered to guests and large parties
- Provided exceptional customer service to people of multiple cultures and backgrounds
- Demonstrated strong multitasking skills while waiting on a high-volume of guests
- Maintained a clean and organized work environment.
Server
IHOP
San Marcos, TX
01.2021 - 10.2021
- Overnight and long shifts.
- Delivered accurate orders.
- Displayed enthusiasm and promoted excellent service to customers.
Crew Member
McAlister’s Deli
Edinburg, Texas
02.2020 - 01.2021
- Memorized menu items
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize displays in assigned area.
Daycare Teacher
One of a Kind Kids Academy
Palmview, TX
04.2019 - 11.2020
- Supervised children from ages of 12 months – 7 years old
- Entertained, read, and played with children
- Changed diapers, fed, and cleaned up after kids.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Cashier/ Usher
AMC Theaters
Edinburg, TX
03.2018 - 09.2019
- Cleaned theaters, restrooms, lounging area
- Opened and closed theater.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor’s of Science - Health Sciences
Texas State University
05.2024
Associates Degree - Multidisciplinary Studies
South Texas College
05.2020
Skills
- Strong understanding of health, science, and psychology
- Fluent in English & intermediate in Spanish
- Expert in Microsoft Word, Excel, Access, and PowerPoint
- Ability to adapt and learn quickly in dynamic environments
- Works well in fast-paced environments
- Excellent communication and interpersonal skills
- Experienced with technology and electronic medical records
- Works well with others
- Data Entry
- Community relations
- Financial Management
- Complex Problem-Solving
- Verbal and written communication
Certification
- Food Handlers Certification
- TABC
- CPR Certified
- Microsoft 360 Certified
- Multiple LinkedIn Learning Certifications
References
References available upon request.
Timeline
Substitute Teacher
IDEA public schools
01.2024 - 05.2024
Server
Saltgrass Steakhouse
10.2021 - 12.2023
Management Team Member /Front Desk Receptionist
Burkett Dentistry
05.2021 - Current
Server
IHOP
01.2021 - 10.2021
Crew Member
McAlister’s Deli
02.2020 - 01.2021
Daycare Teacher
One of a Kind Kids Academy
04.2019 - 11.2020
Cashier/ Usher
AMC Theaters
03.2018 - 09.2019
Bachelor’s of Science - Health Sciences
Texas State University
Associates Degree - Multidisciplinary Studies
South Texas College
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