Alessandra Luzon
Huntington Park,CA
Summary
With 10 years experience in the restaurant/grocery industry. I have proven to increase customer satisfaction and team productivity. I have strong leadership skills with the ability to build trust in others with integrity and consistently meet and exceed targeted results. I am confident I will be an asset to your team as I strive to be the best at what I do, because I love what I do.
Overview
9
9
years of professional experience
Work History
Team Leader
Farm Fresh To You
Vernon, CA
07.2021 - 06.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Planning, organizing, and directing activities within the warehouse to ensure that inventory levels are maintained
- Communicating with other departments or managers to ensure that orders are fulfilled according to schedule
- Monitoring employee attendance and productivity, and taking steps to improve performance where necessary
- Reviewing inventory records to ensure that the correct amount of product is available for sale
- Ensuring that all warehouse equipment is working properly and that safety procedures are followed
- Performing physical labor such as lifting boxes, moving inventory to storage areas, or cleaning work spaces
- Overseeing the flow of inventory through the warehouse by ensuring that it is accurately stored and reclassified to the correct bin.
Front End Manager
Lassen's Natural Food And Vitamins
Los Angeles, CA
07.2014 - 01.2017
- Monitored cash drawers and stations to verify adequate cash supply.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw cashier operations, bookkeeping and security.
- Supervise and coordinate Cashier's schedules
- Invoice Scanning for payment processing
- Manages difficult customer service situations
- Approve of Customer Returns
- Maintained strong customer relations and effective customer service standards.
Education
High School Diploma -
GED TESTING
Los Angeles, CASkills
- Computer Literacy
- Organizational Skills
- Warehouse experience
- Serving Experience
- Communication skills
- Bilingual
- Food Preparation
- Customer Service
- Retail Sales
Timeline
Team Leader
Farm Fresh To You
07.2021 - 06.2023
Front End Manager
Lassen's Natural Food And Vitamins
07.2014 - 01.2017
High School Diploma -
GED TESTING