Alessandra Reyes
Herald,CA
Summary
Driven Housing Assistant with a proven track record at Scott Leppla, enhancing resident satisfaction through effective conflict resolution and streamlined check-in/out processes. Excelled in maintaining confidentiality and leveraging computer skills, alongside outstanding customer service and teamwork abilities, to optimize front desk operations and foster a welcoming environment.
Overview
1
1
year of professional experience
Work History
Housing Assistant
Scott Leppla
Merced, CA
09.2023 - Current
- Proactively identified potential conflicts or roommate issues among residents through routine interactions at the front desk.
- Streamlined the check-in and check-out processes for residents, ensuring a smooth transition during move-in and move-out periods.
- Contributed to an organized and efficient front desk operation by maintaining accurate records of resident information, room assignments, and housing-related documents.
- Demonstrated excellent customer service skills while interacting with a diverse population of students, faculty, staff, and visitors on a daily basis.
Education
High School Diploma -
Liberty Ranch High School
Galt, CA06.2023
Skills
- Customer Service
- Problem-solving skills
- Listening Skills
- Front Desk Skills
- Teamwork and Collaboration
- Computer Skills
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Housing Assistant
Scott Leppla
09.2023 - Current
High School Diploma -
Liberty Ranch High School