Alessandra Szpiro
Aventura,FL
Summary
Dedicated team member with proven customer service skills, adept at problem-solving and clear communication. Known for a positive attitude and ability to thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Team Member
Taiwan Ice
North Miami Beach, FL
12.2025 - 08.2026
- Prepared and served rolled ice cream, boba drinks, and Korean-style corn dogs while following recipes and food-safety standards
- Operated the cash register, processed payments, and provided friendly customer service
- Took and accurately completed customer orders in a fast-paced environment
- Restocked ingredients, cleaned equipment, and maintained an organized work area
- Helped open and close the store, including cleaning and preparing supplies for the next shift
- Collaborated with team members to prepare and serve a variety of menu items.
- Adapted quickly to changing demands during peak hours, enhancing team productivity.
Marketing Intern
MS Capital
Miami, FL
08.2024 - 04.2025
- Developed and managed digital marketing content across platforms, including Instagram, LinkedIn, and email campaigns, to promote listings and investment opportunities.
- Created property brochures, presentations, and marketing materials to support the sales team, and enhance brand visibility.
- Conducted market research and competitor analysis to inform targeted marketing strategies, and increase lead generation.
- Monitored and reported on social media and website analytics to optimize performance and engagement.
- Collaborated with the executive team to design and execute branding updates, and visual assets for online and print use.
Tutor
Tutor2Rise
Miami, FL
03.2024 - 07.2024
- Developed personalized lesson plans to enhance student understanding and engagement.
- Assisted students in mastering subject material through tailored instructional strategies.
- Monitored student progress and provided constructive feedback to foster academic improvement.
- Implemented effective study techniques that improved retention and comprehension of complex topics.
Volunteer
Michael-ann Russell Jcc
Aventura, FL
08.2023 - 05.2024
- Supervised and cared for a group of third-grade boys in a safe and supportive environment
- Planned and led fun, educational games and activities
- Encouraged teamwork, positive behavior, and participation among campers
- Helped resolve conflicts and communicated clearly with campers and staff
- Assisted with daily schedules, transitions, and maintaining an organized environment
Education
Advertising And Public Relations
University of Central Florida
Orlando, FL05-2029
High School Diploma -
Nova Southeastern University School
Davie, FL04-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Flexible schedule
Timeline
Team Member
Taiwan Ice
12.2025 - 08.2026
Marketing Intern
MS Capital
08.2024 - 04.2025
Tutor
Tutor2Rise
03.2024 - 07.2024
Volunteer
Michael-ann Russell Jcc
08.2023 - 05.2024
Advertising And Public Relations
University of Central Florida
High School Diploma -
Nova Southeastern University School