Alessandro Altavilla
Boston,MA
Summary
Dynamic team player committed to delivering exceptional service and fostering positive dining experiences in part-time positions.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Advocate Supervisor
CASA
Boston, ME
01.2026 - Current
- Supervised volunteer advocates serving children in CASA court cases.
- Coordinated case assignments with staff, courts, and child welfare partners.
- Monitored advocate compliance with CASA policies and confidentiality rules.
- Facilitated meetings to discuss case progress and advocacy needs.
- Conducted weekly team meetings to discuss goals and objectives.
- Supported volunteer recruitment, onboarding, and training sessions.
- Reviewed case notes and court reports for accuracy and clarity.
- Documented case updates in CASA records and tracking systems.
Host/Server
Rais Modern Osteria
Siracusa, Italy
08.2025 - 09.2025
- Welcomed guests at the host stand with a friendly demeanor. at host stand with polished, modern osteria service.
- Monitored reservations using a detailed seating chart for efficient service. and waitlist through dining room seating chart.
- Assigned tables to guests based on the floor plan and server rotation. according to the floor plan and server section rotation.
- Addressed guest inquiries about menu specials and dining options to provide informed recommendations.
- Coordinated with servers and the kitchen on table readiness and pacing.
- Maintained organized host stand to ensure a welcoming atmosphere and enhance guest experience.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Presented wine selections at tables with proper glassware to enhance the dining experience.
Host/Server
Trattoria Archimede
Siracusa, Italia
06.2024 - 08.2024
- Served food and beverages to patrons, ensuring accurate and timely order fulfillment.
- Explained menu items, highlighting ingredients and cooking methods to enhance customer experience.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Restocked service areas with supplies, facilitating smooth operations during peak periods.
- Garnished dishes and beverages to serve visually appealing menu items.
- Completed additional cleaning tasks at the end of shifts to maintain a tidy work environment. at end of shift.
Host/Server
Le Residenze Archimede
Siracusa, Italy
06.2023 - 08.2023
- Facilitated smooth service during busy dinner shifts and private events by coordinating tasks and assisting team members.
- Answered guest questions about menu, specials, and dining room service.
- Assisted with takeout orders, phone calls, and guest requests.
- Cleared dirty dishes and glasses from tables to ensure cleanliness and readiness for next diners.
- Restocked service areas with essential supplies during downtime to support continuous operations.
Education
Bachelor of Arts - International Relations
Boston University
Boston, MA05-2025
Skills
- Case management
- Cultural competence
- Effective communication
- Detail orientation
- Conflict resolution
- Service oriented
- Teamwork and collaboration
- Problem-solving aptitude
- Analytical thinking
- Multitasking
Languages
English
Native/ Bilingual
Italian
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Soccer, Basketball
Timeline
Advocate Supervisor
CASA
01.2026 - Current
Host/Server
Rais Modern Osteria
08.2025 - 09.2025
Host/Server
Trattoria Archimede
06.2024 - 08.2024
Host/Server
Le Residenze Archimede
06.2023 - 08.2023
Bachelor of Arts - International Relations
Boston University