Alessia Higueros
High Point,NC
Summary
Developed exceptional customer service and problem-solving skills in fast-paced retail setting, looking to transition into new field. Adaptable and quick to learn, with focus on understanding customer needs and providing effective solutions. Prepared to bring positive attitude and customer-focused approach to any new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Employee
Tiki Joes
06.2025 - 08.2025
- Provided exceptional customer service in fast-paced concession environment.
- Efficiently operated cash register and processed transactions accurately.
- Collaborated with team members to achieve store goals, boosting overall performance and productivity.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Summer Camp Counselor
Brookhaven Country Day Camp
06.2023 - 08.2025
- Supervised daily activities, ensuring safety and engagement of campers.
- Facilitated team-building exercises to promote collaboration among campers.
- Developed age-appropriate lesson plans to enhance educational experiences.
- Monitored camper behavior, implementing conflict resolution strategies when necessary.
Soccer Referee
Long Island Referee Association
10.2022 - 06.2025
- Enforced game rules and regulations to ensure fair play and sportsmanship.
- Communicated effectively with players, coaches, and spectators regarding decisions made during matches.
- Maintained composure under pressure, adapting to dynamic game situations efficiently.
- Conducted pre-game inspections of equipment and field conditions to ensure safety standards were met.
Education
Bachelor of Arts - Interior Design
High Point
High Point, NC05-2029
High School Diploma -
William Floyd High School
Shirley NY 06-2025
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Problem-solving
- Patience and empathy
- Attention to detail
- Creativity and innovation
- Role modeling
- Quick thinking
- Physical fitness
- Teamwork and collaboration
Certification
Seal of Bilieracy
Languages
Spanish
Limited Working
Timeline
Retail Employee
Tiki Joes
06.2025 - 08.2025
Summer Camp Counselor
Brookhaven Country Day Camp
06.2023 - 08.2025
Soccer Referee
Long Island Referee Association
10.2022 - 06.2025
Bachelor of Arts - Interior Design
High Point
High School Diploma -
William Floyd High School