Alessia Mattioli
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Entry Level Clinician- Autism
Behavior Change Success Corp
08.2023 - Current
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
- Established appropriate course of treatment and implemented interventions.
- Implemented treatment plans intended to address speech and language issues in collaboration with other clinical professionals.
- Provided information on speech improvement techniques and non-verbal communication methods.
Hostess
Nicholas Crisci
08.2021 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
Bakery Assistant
John Malinconico
10.2017 - 08.2023
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Supported efficient operations by maintaining accurate inventory levels and promptly restocking supplies.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
High School Diploma -
Robert H Goddard High School For Comm Arts 7 & Technology
Ozone Park, NYMaster of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2025
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2023
Skills
- Small Group Instruction
- Direct Patient Care
- One-On-One Instruction
- Interpersonal Skills
- Active Listening
- Cultural Competence
- Problem Solving
- Empathy and Compassion
- Effective Communication
- Behavioral Interventions
Timeline
Entry Level Clinician- Autism
Behavior Change Success Corp
08.2023 - Current
Hostess
Nicholas Crisci
08.2021 - 08.2023
Bakery Assistant
John Malinconico
10.2017 - 08.2023
High School Diploma -
Robert H Goddard High School For Comm Arts 7 & Technology
Master of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice of The City University of New York
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
Similar Profiles
Dusti WintersDusti Winters
Registered Behavior Technician/ Student Analyst at Positive Behavior Supports, CorpRegistered Behavior Technician/ Student Analyst at Positive Behavior Supports, Corp
Megan Patricia CoppleMegan Patricia Copple
Certified Behavior Technician at Positive Behavior Supports Corp.Certified Behavior Technician at Positive Behavior Supports Corp.
Chevon McKoyChevon McKoy
Behavior Assistant at Positive Behavior Supports CorpBehavior Assistant at Positive Behavior Supports Corp