Alessia Mattioli
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Entry Level Clinician- Autism
Behavior Change Success Corp
08.2023 - Current
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
- Established appropriate course of treatment and implemented interventions.
- Implemented treatment plans intended to address speech and language issues in collaboration with other clinical professionals.
- Provided information on speech improvement techniques and non-verbal communication methods.
Hostess
Nicholas Crisci
08.2021 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
Bakery Assistant
John Malinconico
10.2017 - 08.2023
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Supported efficient operations by maintaining accurate inventory levels and promptly restocking supplies.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
High School Diploma -
Robert H Goddard High School For Comm Arts 7 & Technology
Ozone Park, NYMaster of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2025
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2023
Skills
- Small Group Instruction
- Direct Patient Care
- One-On-One Instruction
- Interpersonal Skills
- Active Listening
- Cultural Competence
- Problem Solving
- Empathy and Compassion
- Effective Communication
- Behavioral Interventions
Timeline
Entry Level Clinician- Autism
Behavior Change Success Corp
08.2023 - Current
Hostess
Nicholas Crisci
08.2021 - 08.2023
Bakery Assistant
John Malinconico
10.2017 - 08.2023
High School Diploma -
Robert H Goddard High School For Comm Arts 7 & Technology
Master of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice of The City University of New York
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
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