Aleta Gross
Cortland,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
President of the Binghamton Bees Club
The Binghamton University Bees Club
08.2023 - Current
- Exhibited strong leadership skills while providing guidance and direction to executive team members
- Created vision and strategic priorities that aligned with goals and visions of organization
- Created budgets and financial plans to support the organization's long-term goals
- Effectively delegated tasks to maximize productivity throughout the organization
- Managed and cared for two bee hives on campus
Box Office Assistant
Binghamton University Anderson Center
08.2021 - Current
- Trained new staff members in ticketing system procedures and processes
- Gained experience in customer service and resolving customer complaints
- Developed strong organizational skills to manage ticket sales and venue seating plans
Customer Service Representative
Sinfully Sweet Cafe
05.2022 - 12.2024
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
Watercraft Inspection Steward
Finger Lakes Institute
06.2024 - 08.2024
- Accurately collected and recorded data of native and invasive species found on launching and retrieving watercrafts on Cayuga Lake
- Displayed outstanding knowledge of local flora and fauna in the area to educate curious public persona about the program
- Demonstrated strong problem solving abilities when dealing with challenging situations arising from public opinions of water treatments
Kennel Attendent
The Canine Barkyard
01.2021 - 07.2021
- Be responsible for many dogs at one time
- Talk to pet's owner about the dog's day
Sales Associate
Little York Plantation
06.2020 - 08.2020
- Learned about and cared for a variety of plant species
- Assisted customers with product selection to ensure customer satisfaction
- Organized merchandise displays to promote higher levels of customer engagement
Education
Advanced Regents Diploma -
Homer Central High School
Bachelor of Science - Environmental Science, Ecosystems
Binghamton University
Binghamton, NY05.2025
Skills
- Proficient in Spanish Language
- Teamwork and Collaboration
- Problem-Solving
- Data Integrity Validation
- Ethical Leadership
- Effective Communication
- Salesforce Software
- Organizational leadership
- Strategic planning
Certification
- Leadership Award,06/2020, An award of recognition for responsibility and the ability to work with others.
- Leadership Training,08/2024, A training to effectively lead a team of people
Languages
English Native
Spanish Fluent
Publications and Presentations
Gross A. Ecotourism: Saving the Earth or Selling it? Binghamton Undergraduate Journal, submitted (2024).
Gross A., Bateman M., Owens D., Vanzandt K., Shelley L. Examining Food Accessibility within Binghamton University: The Accessibility of Urban Agriculture and Farmers Markets to Binghamton University Students. Binghamton University Environmental Symposium (poster presentation, 2024).
Gross A., Lopez E., Crawley S., Zheng J., Swierk L. Examining the Social Grouping Behavior of Cydia saltitans Based on the Vibrational Movement and Sound from Other Members of its Species, in preparation for Journal of Insect Behavior.
Timeline
Watercraft Inspection Steward
Finger Lakes Institute
06.2024 - 08.2024
President of the Binghamton Bees Club
The Binghamton University Bees Club
08.2023 - Current
Customer Service Representative
Sinfully Sweet Cafe
05.2022 - 12.2024
Box Office Assistant
Binghamton University Anderson Center
08.2021 - Current
Kennel Attendent
The Canine Barkyard
01.2021 - 07.2021
Sales Associate
Little York Plantation
06.2020 - 08.2020
Advanced Regents Diploma -
Homer Central High School
Bachelor of Science - Environmental Science, Ecosystems
Binghamton University