Alethea McDuffie
Garfield Heights,OH
Summary
Skilled in clinical documentation and patient care coordination, ensuring high-quality service delivery and operational efficiency.
Overview
5
5
years of professional experience
Work History
Picker
Amazon Fulfillment Center
11.2025 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Followed safety protocols and procedures to minimize workplace accidents.
- Sorted and organized items in designated areas for easy access.
- Scanned and verified UPC codes for all products to aid in identification.
- Worked fast to meet assigned daily picking quotas.
Personal Banker
New York Community Bank
10.2021 - 12.2024
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Team Lead
Walmart
01.2021 - 08.2021
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
No Degree - Biology
Central State University
Wilberforce, OHCertificate - Medical Assistant
LaRock Academy
Middleburg Heights09-2025
Certificate - Phlebotomy
Lakeland Community College
Willoughby, OH07-2018
High School Diploma -
John F. Kennedy
Cleveland, OH05-2003
Skills
- Vital signs monitoring
- Patient care coordination
- Medical terminology
- Specimen collection
- Glucose Testing
- Blood draws
- Clinical documentation
- EKG testing
- Vaccination administered
Timeline
Picker
Amazon Fulfillment Center
11.2025 - Current
Personal Banker
New York Community Bank
10.2021 - 12.2024
Team Lead
Walmart
01.2021 - 08.2021
No Degree - Biology
Central State University
Certificate - Medical Assistant
LaRock Academy
Certificate - Phlebotomy
Lakeland Community College
High School Diploma -
John F. Kennedy