Summary
Overview
Work History
Education
Skills
Timeline
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Alethea McDuffie

Garfield Heights,OH

Summary

Skilled in clinical documentation and patient care coordination, ensuring high-quality service delivery and operational efficiency.



Overview

5
5
years of professional experience

Work History

Picker

Amazon Fulfillment Center
11.2025 - Current
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Sorted and organized items in designated areas for easy access.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Worked fast to meet assigned daily picking quotas.

Personal Banker

New York Community Bank
10.2021 - 12.2024
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.

Team Lead

Walmart
01.2021 - 08.2021
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

No Degree - Biology

Central State University
Wilberforce, OH

Certificate - Medical Assistant

LaRock Academy
Middleburg Heights
09-2025

Certificate - Phlebotomy

Lakeland Community College
Willoughby, OH
07-2018

High School Diploma -

John F. Kennedy
Cleveland, OH
05-2003

Skills

  • Vital signs monitoring
  • Patient care coordination
  • Medical terminology
  • Specimen collection
  • Glucose Testing
  • Blood draws
  • Clinical documentation
  • EKG testing
  • Vaccination administered

Timeline

Picker

Amazon Fulfillment Center
11.2025 - Current

Personal Banker

New York Community Bank
10.2021 - 12.2024

Team Lead

Walmart
01.2021 - 08.2021

No Degree - Biology

Central State University

Certificate - Medical Assistant

LaRock Academy

Certificate - Phlebotomy

Lakeland Community College

High School Diploma -

John F. Kennedy
Alethea McDuffie