Driven and growth-minded marketing professional with a strong passion for assisting small organizations in achieving their goals, and making a positive impact within the community. Experienced in developing and executing innovative marketing strategies that drive brand awareness, increase customer engagement, and generate measurable results. Adept at leveraging market research and data analysis to identify emerging trends and opportunities for business growth. Proven ability to collaborate cross-functionally and effectively communicate complex ideas to diverse stakeholders. Committed to continuous learning and staying up-to-date with industry best practices to deliver exceptional results.
Hi, I’m
Alex Acevedo
Stow,OH
Summary
Overview
13
years of professional experience
Work History
Lupus Foundaiton of America, Greater Ohio Chapter Inc.
Digital Asset Manager/ Office Manager
11.2022 - Current
Job overview
- Oversee daily functions of the office to ensure organizational goals and timelines are being met
- Serve as administrator for all digital platforms ensuring all employees are trained on each platform and understand their function within the organization
- Oversee coordination and execution of all educational programs in conjunction with leadership team
- Oversee coordination and execution of all fundraising events in conjunction with leadership team
- Collaborate with CEO and Lead Project Coordinator to ensure all grant deliverables are met and the accompanying data reporting is provided to each funder
- Oversee all marketing activities and work with Creative Design Manager on creative asset development and distribution strategy
- Maintain organization website ensuring it is optimized for search engine visibility while also providing a user friendly experience
- Mentored junior team members, fostering an environment of continuous learning and professional development.
- Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
Everybody Love Everybody LLC
Founder and CEO
06.2021 - Current
Job overview
- Company Overview: We provide content creation, social media management, and consulting services targeting primarily service based small businesses in Northeast Ohio
Bed & Bark LLC
Operations Manager
09.2016 - 09.2022
Job overview
- Oversee daily operations ensuring an exceptional guest and employee experience
- Maintain positive guest experience by addressing any client complaints/issues with empathy and kindness
- Create & execute marketing strategies across all digital platforms
- Craft & publish all press releases and outbound communication for Bed & Bark, The Veterinary Center of Hudson, and Dogs with Style
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Chalet Kennel
Operations Manager
09.2011 - 09.2016
Job overview
- Oversaw daily operations ensuring an exceptional guest and employee experience
- Had an active role in hiring, termination and formal review process with ownership
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Education
Kent State University at KentKent, OH
Bachelor's from Business Management and Marketing (Minor)
05.2011
University Overview
Skills
- Event Planning
- Volunteer Management
- Hybrid Events
- Live Event Production
- Podcast Production
- CRM Management
- Content creation
- WordPress
- Blogging
- Public Relations
- Google Analytics
- Social Media Management
- Web Development
- Search Engine Optimization (SEO)
- Content Management
- Copywriting
- Adobe Creative Suite
- Video Editing
- Email Marketing
- Operations management
- Canva
Personal Information
Personal Information
- Work Permit: Authorized to work in the US for any employer
Timeline
Digital Asset Manager/ Office Manager
Lupus Foundaiton of America, Greater Ohio Chapter Inc.
11.2022 - Current
Founder and CEO
Everybody Love Everybody LLC
06.2021 - Current
Operations Manager
Bed & Bark LLC
09.2016 - 09.2022
Operations Manager
Chalet Kennel
09.2011 - 09.2016
Kent State University at Kent
Bachelor's from Business Management and Marketing (Minor)
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