Alex Acosta
Houston,TX
Summary
Proactive and customer-oriented retail professional with nearly 2 years of experience in various stores and shipment teams. Recognized for exceptional service and consistently exceeding manager expectations, resulting in multiple Employee of the Month awards. Dedicated to delivering outstanding customer experiences and contributing to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Dominos Pizza Inc.
Katy, TX
12.2023 - 10.2024
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently lifted materials weighing as much as 50 pounds.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Manually loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Support Lead
Five Below
Stafford, TX
11.2022 - 12.2023
- Conducted regular performance evaluations and provided constructive feedback for continuous improvement among team members.
- Proactively identified potential product flaws through pattern analysis of recurring customer issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
HIGH SCHOOL DEGREE -
Elsik high school
Houston, TX06.2023
Skills
- Proactive
- Customer-oriented
- Outstanding service
- Teamwork
- Achievement-oriented
- Lifting and sorting
- Warehouse Operations
- Cash Management
- Store Organization
- Merchandise presentation
Personal Information
Date of Birth: 03/22/05
Certification
N.C.C.E.R Certified
OSHA10 Certified
Timeline
Warehouse Associate
Dominos Pizza Inc.
12.2023 - 10.2024
Support Lead
Five Below
11.2022 - 12.2023
HIGH SCHOOL DEGREE -
Elsik high school