Alex Apodaca
Denver,CO
Summary
Experienced Account Manager with an education background in supply chain management and information systems. Experienced in consumer products, customer service, sales, systems, training and strategic development. Performs well in high stress environments, self-directed with strong analytical skills and possess the ability to communicate findings and facilitate change.
Overview
7
7
years of professional experience
Work History
Account Manager, Inside Sales
Wesco
Denver, CO
06.2020 - Current
- Handled large volume accounts - over 6MM in revenue
- Developed and implemented sales strategies to increase revenue.
- Conducted customer outreach activities to build relationships with clients.
- Negotiated pricing and contracts with customers.
- Maintained client accounts and updated CRM system with relevant information.
Cashier and Front-End Associate
Sam’s Club
Fayetteville, Arkansas
08.2017 - 05.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Business Administration
University of Arkansas, Fayetteville
Fayetteville, AR05.2020
Minor - Management Information Systems
University of Arkansas, Fayetteville
Fayetteville, AR05.2020
Skills
- Demand Planning
- Account resolutions
- Account management & Updating
- Fulfillment
- Inventory Management
- Supply Chain Contribution
- Finance
- Big Data Analysis
- Negotiation
- Quality Management
- Resource Allocation
- SAP, WMS, & MRP Systems
- Oracle CRM
Affiliations
- The Society of Collegiate Leadership & Achievement (SCLA)
- Counsel of Supply Chain Management Professionals (CSCMP)
Timeline
Account Manager, Inside Sales
Wesco
06.2020 - Current
Cashier and Front-End Associate
Sam’s Club
08.2017 - 05.2020
Bachelor of Science - Business Administration
University of Arkansas, Fayetteville
Minor - Management Information Systems
University of Arkansas, Fayetteville