Alex Artache
St Louis,MO
Summary
Professional with experience in hospitality and finance, prepared for this role. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs. Skilled in financial reporting, guest services, and problem-solving. Known for integrity, accuracy, and effective communication.
Overview
14
14
years of professional experience
Work History
Night Auditor Front Desk Agent UAA
Club WYNDHAM
Clearwater Beach, FL
09.2024 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
CASINO PORTER/EVS
MGM SPRINGFIELD
West Springfield, MA
10.2019 - 08.2020
- Supported a welcoming atmosphere by promptly assisting guests with mobility needs, such as providing wheelchairs or escorting them to desired locations within the casino complex.
- Maintained a professional demeanor and appearance, adhering to company dress code and personal grooming requirements at all times.
- Demonstrated knowledge of emergency procedures, effectively responding to incidents when necessary to ensure guest safety and wellbeing.
SUPERVISOR/LEAD
SPRINT
01.2015 - 12.2018
- Open and close the store using RMS
- Daily bank deposits at the end of the day
- Supervise floor associates
- Assisting customers by activating personal and business accounts while thoroughly explaining extensive information of rates and plans
- Continuously creating new and inventive strategies to implement towards growth of sales
MOBILE SUPERVISOR
STAPLES
01.2012 - 01.2015
- Responsible for taking initiating to meet sales goals
- Recruiting customers throughout the area for new activations and/or upgrades
- Providing knowledge and assistance with data plans and mobile products
- Maintaining and upgrading the databases of the customers along with referrals
MOBILE CONSULTANT
RADIO SHACK
01.2011 - 01.2013
- Head Wireless Consultant: top performer in the district
- Assisting customers with new accounts and/or upgrades for wireless customers while providing complete product and plan knowledge
- Consistently meeting monthly post and prepaid goals for the company
- Assist managers with floor duties and responsibilities including but not limited to managing leads and associates, managing cash flow, customer service and other daily procedures throughout the store
Education
Grover Cleveland
Ridgewood, NY2003
Skills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Generating reports
- Night audit reports
- Punctual and dependable
- End-of-day processes
- Balancing transactions
- Resolving issues
- Teamwork and collaboration
- Decision-making
- Guest services
References
Evan Neyer
Club Wyndham General Manager
Clearwater Beach, FL
202-256-8042
Dominick Krstic
Club Wyndham Front Desk Manager
Clearwater Beach, FL
(727)204-8409
(202)355-4738
Timeline
Night Auditor Front Desk Agent UAA
Club WYNDHAM
09.2024 - Current
CASINO PORTER/EVS
MGM SPRINGFIELD
10.2019 - 08.2020
SUPERVISOR/LEAD
SPRINT
01.2015 - 12.2018
MOBILE SUPERVISOR
STAPLES
01.2012 - 01.2015
MOBILE CONSULTANT
RADIO SHACK
01.2011 - 01.2013
Grover Cleveland