Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Alex Baron

Stoneham,MA

Summary

Dynamic professional with extensive experience in customer service and safety management at RCI Adventure Products. Proven ability to train and support employees while ensuring compliance with safety protocols. Proficient in equipment operation and inventory management, consistently enhancing operational efficiency and guest satisfaction. Committed to maintaining high standards in all aspects of work.

Overview

7
7
years of professional experience

Work History

Amusement Ride Operator

RCI Adventure Products
North Reading, MA
02.2021 - 11.2023
  • Trained new employees on the operation of each ride and its safety protocols.
  • Monitored and assisted guests with boarding, exiting, and activities on the rig.
  • Operated equipment and machinery according to safety guidelines.
  • Conducted routine maintenance and repairs on mechanical systems and essential climbing equipment.
  • Conducted regular drills to practice emergency response procedures.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Provided training and support to new staff members.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.

Assistant Grocery Manager

Demoulas Market Basket
North Reading, MA
02.2017 - 06.2020
  • Assisted customers with product selection when needed or requested.
  • Checked expiration dates on products regularly to ensure freshness.
  • Inspected incoming shipments for damages or discrepancies between order forms and actual delivered goods.
  • Set up displays for seasonal promotions or events in accordance with company guidelines.
  • Verified prices on tags against price sheets for accuracy and updated tags when necessary.
  • Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
  • Stocked shelves with merchandise according to company guidelines.
  • Assisted in training new employees on store procedures and policies.

Education

Some College (No Degree) - Geographic Information Systems

Westfield State University
Westfield, MA

High School Diploma -

Essex Technical High School
Danvers, MA
06-2017

Skills

  • Customer service
  • Equipment operation
  • Microsoft Office and Google Drive proficiency
  • Inventory management
  • Safety management
  • Employee management
  • Sanitization experience

Affiliations

  • Soccer
  • Basketball
  • Lacrosse

Languages

English
Native/ Bilingual

Timeline

Amusement Ride Operator

RCI Adventure Products
02.2021 - 11.2023

Assistant Grocery Manager

Demoulas Market Basket
02.2017 - 06.2020

Some College (No Degree) - Geographic Information Systems

Westfield State University

High School Diploma -

Essex Technical High School

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