Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Alex Bartolo

Yorba Linda,CA

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional communication and critical decision-making skills at Orange County Fire Authority, enhancing team efficiency and emergency responsiveness. My background in hospitality at The Blind Pig / Blind Coyote Cantina honed my customer service and multitasking abilities, driving significant improvements in operational productivity and customer satisfaction. With a variety of medical knowledge and certifications, I can effectively ensure the safety of patrons if an incident were to occur.

Overview

4
years of professional experience
26

Certifications

Work History

The Bling Pig / Blind Coyote Cantina

Host / Barback / Foodrunner / Busser
11.2023 - Current

Job overview

  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Orange County Fire Authority

Fire Cadet
03.2023 - Current

Job overview

  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters & cadets to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Demonstrated strong leadership skills while serving as a mentor to new cadets, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.

East Hills Yorba Linda Little League
Yorba Linda, CA

Snack Shack Associate
02.2021 - 06.2023

Job overview

  • Utilized knowledge about ingredients and allergy information to guide customers in making informed decisions about their snack choices, resulting in a more personalized experience.
  • Handled cash, credit, and debit transactions accurately, ensuring proper accounting practices were followed daily.
  • Exceeded performance expectations consistently by meeting or surpassing sales targets set by management monthly basis.
  • Resolved customer issues swiftly, demonstrating excellent problem-solving skills and professionalism.

LaserPros
Yorba Linda, CA

CEO
01.2021 - 09.2023

Job overview

  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Fostered strong relationships with industry partners to expand business opportunities.

Education

Yorba Linda High School
, Yorba Linda

High School Diploma

University Overview

  • 3.7 GPA
  • Actively involved in Competitive Varsity Water Polo
  • Actively involved in Clubs
  • Member of the Advanced/AP Ceramic Art Class

Santa Ana College
, Santa Ana, CA

Associate Degree from Communications

University Overview

  • Dual Enrolled in both Santa Ana College and Yorba Linda High School

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Exceptional communication
  • Detail Oriented
  • First Aid Certified
  • Fire Safety
  • Stress tolerance and resilience
  • Fitness and Agility
  • Critical decision-making skills
  • Emergency medical care
  • Organization
  • Vital signs monitoring
  • Strong multitasking
  • Team player attitude

Accomplishments

  • Certificate Of Achievement | Department Of The U.S. Army | 2018

" In recognition for your outstanding support to the community of Yorba Linda. Your hard work and selfless service are in keeping with the finest traditions of military service. Your commitment to duty, and to the community reflect great credit upon yourself, and your family. " - Lieutenant Colonel Bleigh

  • Certificate Of Recognition | County Of Orange

" On behalf of the County of Orange, with honor, I award this certificate to Alex Bartolo in recognition of a selfless dedication to service and leadership in protecting our families, neighbors, and loved ones in times of crisis and need. The County of Orange is forever grateful for your active sacrifice as a first responder in ensuring the safety and prosperity of our citizens and county. Congratulations on receiving 2024 Cadet of the Year. The County of Orange thanks you for your service" - Katrina Foley, 5th District Supervisor

  • Battalion 2 Fire Cadet Of The Year | Orange County Fire Authority

Certification

• FIRST AID

• CPR (Pediatric, Adult, Infant)

• AED Operation

• BLS Provider

• S-131 | Type 1 Wildland Firefighter

• ICS 100,200,300

• FTC 101,102,103,105,106

• CA Food Handlers Card | Issued 2024

Note: This is not a completed list, rather a compilation of the more notable certifications I posses. If you wish for a completed list, feel free to contact me.

Languages

English
Native or Bilingual
German
Professional Working
Spanish
Elementary

Timeline

Host / Barback / Foodrunner / Busser

The Bling Pig / Blind Coyote Cantina
11.2023 - Current

Fire Cadet

Orange County Fire Authority
03.2023 - Current

Snack Shack Associate

East Hills Yorba Linda Little League
02.2021 - 06.2023

CEO

LaserPros
01.2021 - 09.2023

• FIRST AID

• CPR (Pediatric, Adult, Infant)

• AED Operation

• BLS Provider

• S-131 | Type 1 Wildland Firefighter

• ICS 100,200,300

• FTC 101,102,103,105,106

• CA Food Handlers Card | Issued 2024


Note: This is not a completed list, rather a compilation of the more notable certifications I posses. If you wish for a completed list, feel free to contact me.

Yorba Linda High School

High School Diploma

Santa Ana College

Associate Degree from Communications
Alex Bartolo