Alex Berger
Naperville,IL
Summary
Over five years in the restaurant industry with an up to date ServSafe Food Protection Manager Certification. Flexible Cook willing to work weekends, and holidays. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Five Guys
Naperville, IL
10.2022 - Current
- Worked closely with team members to schedule breaks and shifts.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Prep Chef
Sullivan's Steakhouse
Naperville, IL
06.2022 - 10.2022
- Maintained well-organized mise en place to keep work consistent.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Worked with chef de partie to learn storage locations of fresh ingredients for daily use by station staff.
- Maintained composure and work quality while under stress.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
LINE COOK
Texas Roadhouse
Joliet, IL
06.2021 - 04.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Grilled Beef and other proteins to customer specifications.
Shift Leader
Five Guys
Naperville, IL
09.2019 - 06.2021
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Placed orders to restock items before supplies ran out.
Crew Member
Five Guys
Naperville, IL
01.2018 - 09.2019
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Associate of Applied Science - Culinary Arts Management
Joliet Junior College
Joliet, IL06.2022
Skills
- Knowledge in proper knifes skills
- Grilling expertise
- Works Well Under Pressure
- Food and Supply Purchasing
- Food Inventories
- Following Recipes
- Food Preparation Skills
- Problem Solving
Certification
ServSafe Food handling permit, 2025
Timeline
Shift Manager
Five Guys
10.2022 - Current
Prep Chef
Sullivan's Steakhouse
06.2022 - 10.2022
LINE COOK
Texas Roadhouse
06.2021 - 04.2022
Shift Leader
Five Guys
09.2019 - 06.2021
Crew Member
Five Guys
01.2018 - 09.2019
Associate of Applied Science - Culinary Arts Management
Joliet Junior College