Summary
Overview
Work History
Education
Timeline
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Alex Boers

Appleton,WI

Summary

Experienced manufacturing and production professional with exceptional leadership, planning and problem-solving abilities. Proficient in customer service, logistics planning, and production workflows.

Overview

15
15
years of professional experience

Work History

Customer Service

Andritz Fabrics and Rolls
11.2015 - Current
  • Create new quotations and modify existing quotations per customer specifications
  • Contact person for both customers and Andritz Application Sales Engineers
  • Identify and capitalize on cross selling opportunities
  • Monitor orders throughout all processes
  • Create invoices accurately
  • Coordinate freight logistics in the U.S., Canada, and Mexico
  • Provide exceptional customer service to our many customers
  • Provide training to new employees on a very complex polyurethane covering machine
  • Schedule jobs for all processes from start to finish

Personal Banker

U.S. Bank
06.2014 - 11.2015
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Cross-sold bank products and services to meet customer needs and provide options.

Mortgage Loan Processor

CoVantage Credit Union
04.2010 - 06.2014
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Handled any conditions sent from underwriting departments.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.

Education

Bachelor of Science - Business Management

University of Wisconsin-Stout
Menomonie, WI
12-2025

Associate of Science - Business Management

Fox Valley Technical College
Appleton, WI
05-2021

Timeline

Customer Service

Andritz Fabrics and Rolls
11.2015 - Current

Personal Banker

U.S. Bank
06.2014 - 11.2015

Mortgage Loan Processor

CoVantage Credit Union
04.2010 - 06.2014

Bachelor of Science - Business Management

University of Wisconsin-Stout

Associate of Science - Business Management

Fox Valley Technical College

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Alex Boers