ALEX BRAKEY
South Jordan
Summary
Husband and father with over a decade of experience as a Loan Officer specializing in loan origination, customer service, and business development. Achieved a ranking of #9 in consumer lending in 2022 by originating over $30 million in loans. Highly motivated professional dedicated to achieving goals through hard work and commitment.
Overview
11
11
years of professional experience
Work History
Loan Officer
Volo Loans
02.2023 - Current
- Developed loan programs, products, and procedures to enhance operational efficiency.
- Expanded market reach and client base through strategic business development initiatives.
- Guided clients through loan processes, fostering transparency and trust throughout interactions.
Mortgage Loan Officer
Altabank
10.2019 - 02.2023
- Originated loans, determined borrower eligibility, and managed client relationships, ensuring compliance with Fannie Mae and Freddie Mac guidelines.
- Built strong networks with builders, agents and bankers, fostering business growth.
- Delivered exceptional customer service while efficiently managing loan origination processes, contributing to improved client satisfaction.
Marketing Director
Bank of England Mortgage
04.2017 - 10.2019
- Led marketing initiatives for mortgage division, boosting client engagement and visibility.
- Designed home loan programs, enhancing customer satisfaction and retention.
- Developed user-friendly websites, increasing online inquiries and application rates.
Sales Associate
T-Mobile
08.2016 - 04.2017
- Drove sales growth through consistently exceeding targets, contributing to store's top performing associate.
- Fostered strong team relationships, contributing to a cohesive work environment. Shared best practices, elevating collective performance and customer service standards.
Additional Sales and Customer Service
Hawx, Landmark Home Warranty, GNC
01.2015 - 08.2016
- Executed door-to-door sales for Hawx Pest Control in Indiana Territory.
- Managed customer service operations at Landmark Home Warranty.
- Facilitated sales as Associate at GNC (General Nutrition Center).
Education
Bachelor of Science - Business Management
Utah Valley University
Orem, UT08.2023
Skills
- Sales and marketing strategies
- Customer service excellence
- Loan origination
- Business development
- Public speaking
- Customer relationship management
References
- Benjamin Pack, Volo Loans, 801-699-0596
- Douglas Richardson, LDS Mission President, 954-817-5256
- Frank Thatcher, Manager at GNC, 801-637-8678
- Simon Timms, Youth Sports Coach, 801-759-4759
Timeline
Loan Officer
Volo Loans
02.2023 - Current
Mortgage Loan Officer
Altabank
10.2019 - 02.2023
Marketing Director
Bank of England Mortgage
04.2017 - 10.2019
Sales Associate
T-Mobile
08.2016 - 04.2017
Additional Sales and Customer Service
Hawx, Landmark Home Warranty, GNC
01.2015 - 08.2016
Bachelor of Science - Business Management
Utah Valley University