Alex CANTU
Seattle,WA
Summary
Qualified Security Officer with experience maintaining safety for staff and facilities. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Waco, TX
07.2017 - 12.2023
- Monitored property for unusual activity or behavior.
- De-escalated physical and verbal altercations on the premises.
- Recorded important details about suspects involved in incidents, such as license plate numbers, vehicle make and model descriptions, and physical attributes.
- Collaborated with law enforcement agencies to achieve successful outcomes.
- Worked with management and employees to maintain a safe and healthy work environment.
- Created hourly reports on the status of secured premises and generated incident reports when necessary.
- Provided friendly customer service by directing customers to the appropriate department or partner for assistance.
Security Officer
US Security Associates
Austin, TX
07.2008 - 05.2017
- Ensured the security of the facility and its grounds.
- Monitored CCTV's in real time.
- Activated and deactivated staff badges.
- Ensured the safety and comfort of employees during a sensitive time by accompanying them from HR to their vehicles after termination.
- Monitored and managed visitor access to government facility by implementing sign-in protocol at front desk.
- Maintained regular communication with property management to meet performance standards.
- Maintained an hourly daily activity report, log, and incident reports when needed.
- Executed annual fire drill in collaboration with management, successfully evacuating and relocating a large number of employees to a designated safezone in the parking area.
- Provided detailed briefings to oncoming officers about relevant events from prior shifts.
Sales Associate
O'Reilly's Auto Parts
Austin, TX
03.2006 - 06.2008
- Provided customer assistance for sales of auto parts and related items through computer research.
- Handled cash transactions and processed refunds and exchanges.
- Delivered parts to commercial accounts.
- Maintained sales floor by stocking and organizing shelves.
- Responsible for entering returned items into computer system before being returned to distribution center.
Education
GED -
MCC
Waco, TX07-2015
Skills
- Stationary surveillance
- Electronic surveillance
- CCTV Surveillance
- Investigation documentation
- Crime Prevention
Affiliations
- learning Spanish as a second language.
- swimming and exercise enthusiast.
- enjoy personal self-growth.
Languages
Spanish
Limited
Accomplishments
- Received acknowledgment from management through badges and pins for consistency and reliability.
Certification
- Have phlebotomy certification through the Waco school of phlebotomy.
- CPR training and certificate.
Alex Cantu
Some of my strongest assets i bring to the workforce are my punctuality and reliablity. In all the years i have worked as a guard i have only called off(during and emergency) a few times and i have never had a no call- no show.
Im also able to keep a calm composure when dealing with agressive individuals, and generally go the extra mile to aid those in need of help.
Timeline
Security Officer
Allied Universal Security Services
07.2017 - 12.2023
Security Officer
US Security Associates
07.2008 - 05.2017
Sales Associate
O'Reilly's Auto Parts
03.2006 - 06.2008
GED -
MCC