Alex Cater
Houston,TX
Summary
Detail-oriented professional skilled in managing inventory and training new staff in endoscopy procedures. Focused on quality assurance and effective communication to enhance operational standards and improve patient comfort.
Overview
25
25
years of professional experience
Work History
Lead Endoscopy Tech
Houston Methodist Hospital
Houston, Texas
08.2007 - 04.2025
- Prepared endoscopic equipment for procedures and ensured proper sterilization.
- Assisted physicians during endoscopic procedures and maintained patient comfort.
- Monitored patients' vital signs during endoscopy, promptly reporting concerns to ensure patient safety.
- Managed inventory of endoscopy supplies and placed timely orders as needed.
- Educated patients on pre- and post-procedure care, enhancing their understanding and compliance.
- Maintained accurate records of procedures performed and equipment used.
- Collaborated with nursing staff to streamline patient flow in endoscopy unit, improving overall efficiency.
- Conducted routine maintenance checks on endoscopic equipment to ensure functionality.
- Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
- Communicated effectively with nursing staff concerning patient needs throughout procedure processes.
- Prepared rooms for endoscopic procedures according to established protocols.
- Assisted in the training of new staff members on proper operation of endoscopic equipment.
- Adhered to operating and safety procedures during cleaning, disinfecting, and sterilizing endoscopes and equipment.
- Transported and helped patients prior to and following procedures.
- Ensured that all instruments used during endoscopic procedures were functioning properly before use.
- Calibrated video monitors prior to each procedure as required by departmental policy.
- Review procedure requirements to select and set up appropriate equipment and supplies.
- Demonstrated knowledge of sterile technique principles when preparing patients for procedures.
- Participated in quality assurance activities related to endoscope reprocessing techniques.
- Reported any malfunctions or problems with equipment to appropriate personnel for repair or replacement.
- Obtained informed consents and recorded drug allergies before administering pre-procedure medications.
- Measured vital statistics and applied monitoring equipment to prepare patients for procedures.
- Complied with applicable laws, regulations, standards and guidelines relating to the practice of Endoscopy Technician.
- Performed maintenance on scopes following manufacturer's recommended schedules.
- Performed patient care duties including monitoring vital signs and administering medications.
Head Sales Associate
Commonwealth
Norfolk, Virginia
04.2005 - 03.2007
- Managed daily sales operations and ensured team alignment with company goals.
- Trained and mentored new sales associates on product knowledge and customer service.
- Developed strategic sales plans to enhance customer engagement and retention.
- Collaborated with marketing to design engaging promotional campaigns and impactful product displays.
- Analyzed market trends to identify new opportunities for sales growth.
- Oversaw inventory management, ensuring stock levels met customer demand efficiently.
- Conducted performance reviews to enhance team effectiveness and align goals.
- Ensured compliance with all safety regulations within the store environment.
- Conducted regular price audits to ensure accuracy across all departments.
- Organized special events such as promotions or clearance sales to attract customers.
- Analyzed market trends to determine competitive pricing strategies for products and services.
- Collaborated with marketing team members to create effective advertising materials.
- Developed relationships with vendors and suppliers to ensure timely delivery of merchandise.
- Provided customer service by responding to inquiries, resolving problems, and maintaining a positive attitude.
- Supervised cashiers during peak hours ensuring that each transaction was completed accurately.
- Developed promotional campaigns that heightened product awareness and stimulated sales.
- Implemented loss prevention measures to reduce shrinkage from theft or damage.
- Promoted existing products through various marketing channels including social media.
- Identified potential new markets or customers for expansion purposes.
- Researched competitors' products and services to identify opportunities for improvement.
General Hospital Corpsman
United States Navy, USN
Portsmouth, Virginia
08.2001 - 08.2006
- Provided direct patient care in emergency and clinical settings.
- Assisted medical personnel during procedures and treatment plans.
- Maintained medical equipment and ensured proper sterilization protocols.
- Documented patient histories and vital signs accurately.
- Educated patients and families on health maintenance practices to promote informed decision-making.
- Coordinated logistics for medical supply inventory and procurement.
- Trained junior corpsmen on best practices in patient care to enhance overall care quality.
- Collaborated with multidisciplinary teams to enhance patient outcomes.
- Provided emotional support to family members during difficult times, fostering resilience and coping mechanisms.
- Monitored inventory levels of medical supplies and placed orders.
- Assisted medical staff in providing patient care to a variety of patients, including those with acute and chronic illnesses.
- Administered injections and immunizations per physician orders.
- Assessed vital signs such as blood pressure, heart rate, respiratory rate, temperature and weight.
- Prepared equipment needed for treatments and examinations.
- Conducted physical assessments of patients to determine their overall health status.
- Reviewed lab results with patients explaining any abnormal values found in tests.
- Collected specimens for laboratory testing using aseptic technique.
- Organized patient charts prior to each appointment for easy reference by physicians.
- Instructed patients on the proper use of prescribed medications or treatments.
- Maintained cleanliness of exam rooms between patients by disinfecting surfaces and restocking supplies when necessary.
- Responded quickly to emergency situations involving life threatening injuries or illnesses.
- Promoted healthy lifestyle choices through one-on-one counseling sessions.
- Developed individualized treatment plans based on assessment findings and physician orders.
- Documented all patient care activities accurately in the electronic medical record system.
- Observed any changes in patient condition or behavior during shift hours.
- Performed phlebotomy procedures on patients for laboratory testing.
- Provided wound management services such as dressing changes and debridement techniques.
- Performed both emergency and routine medical procedures in high-pressure environments.
- Administered medications and immunizations.
- Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
- Facilitated patient care by performing examinations and administering treatment.
- Maintained health records for marine platoons.
- Built and fostered emotional connections with soldiers to reduce anxiety.
- Performed medical duties for preventive and unscheduled care by conducting lab work, x-rays, phlebotomy and IV fluid administration.
- Scheduled patient follow up-appointments to monitor injuries or illnesses.
- Determined extent of injuries and illnesses to establish treatment priorities.
- Performed preliminary exams to determine diagnosis and provide medical treatment.
- Strapped immobile or disabled patients to stretchers for easy transport to medical tent.
- Communicated with nurses and emergency service personnel to get patients immediate care.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Processed orders for medical supplies and lab equipment.
Sales Associate
Footaction USA
Houston, Texas
03.2001 - 07.2001
- Assisted customers with product selection and recommendations.
- Maintained store cleanliness and organized merchandise displays.
- Processed customer transactions accurately and efficiently.
- Collaborated with team members to enhance customer service experience.
- Managed inventory levels and restocked items to ensure product availability.
- Resolved customer inquiries and issues promptly, enhancing customer satisfaction.
- Executed promotional displays that increased visibility of new arrivals and sales events.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Champs Sporting Goods
Houston, Texas
10.2000 - 03.2001
- Processed customer transactions accurately and efficiently.
- Greeted customers, delivering personalized service to enhance overall shopping experience.
- Assisted customers with product selection and recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer inquiries and issues in a timely manner.
- Handled customer complaints in a professional manner.
- Collaborated with team members to enhance customer service experience.
- Worked with fellow sales team members to achieve group targets.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Executed promotional displays, increasing visibility of new arrivals and sales events.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Restocked shelves to maintain sufficient inventory levels.
- Managed inventory levels and restocked items as needed.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and management, fostering collaboration to achieve team goals.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor of Arts - Graphic Design/Fine Arts
Houston Community College
Houston, TX07-2017
Skills
- Endoscopic procedures
- Patient care
- Equipment sterilization
- Patient monitoring
- Procedure preparation
- Quality assurance
- Inventory management
- Supply management
- Detail orientation
- Time management
- Problem solving
- Training new staff
- Team collaboration
- Teamwork
- Team building
- Effective communication
- Professionalism
- Communication skills
Timeline
Lead Endoscopy Tech
Houston Methodist Hospital
08.2007 - 04.2025
Head Sales Associate
Commonwealth
04.2005 - 03.2007
General Hospital Corpsman
United States Navy, USN
08.2001 - 08.2006
Sales Associate
Footaction USA
03.2001 - 07.2001
Sales Associate
Champs Sporting Goods
10.2000 - 03.2001
Bachelor of Arts - Graphic Design/Fine Arts
Houston Community College