Jessica Hales
Cypress,TX
Summary
Dedicated healthcare professional at Memorial Hermann with a proven track record of providing exceptional care. Acknowledged by numerous surgical patients for my commitment to delivering outstanding caregiving. Honored with the prestigious Outstanding Caretaker Award in 2023, a testament to my unwavering dedication and positive impact on the lives of those under my care.
Overview
19
19
years of professional experience
Work History
Endoscopy Technician/ PACU Tech
Memorial Hermann Cypress
04.2022 - Current
- Facilitate efficient and safe endoscopic procedures by preparing and maintaining equipment, assisting medical staff during exams, EPIC, and providing post-anesthesia care to ensure optimal patient recovery at Memorial Hermann.
- Assisted physicians with a variety of endoscopic procedures, ensuring patient safety and contributing to successful outcomes
- Conducted supply audits, maintaining optimal inventory levels to support medical procedures and operations
Endoscopy Technician 2
Houston Methodist
08.2021 - 04.2022
- Assisted physicians with a variety of endoscopic procedures, ensuring patient safety and contributing to successful outcomes
- Conducted supply audits, maintaining optimal inventory levels to support medical procedures and operations
- Managed procedural stocking, streamlining the availability of necessary equipment and supplies for efficient workflow
Endoscopy Technician/CNA
Oschner Health System
02.2020 - 08.2021
- Provided technical support for a range of gastrointestinal and pulmonary procedures, ensuring accurate implementation of Colonoscopy, EGD, EUS, ERCP, Bronchoscopy, and EBUS
- Maintained a sterile environment and assisted with the preparation and operation of endoscopic equipment, contributing to patient safety and procedure efficiency
ER Technician PRN/Endoscopy Technician
Our Lady of Lake Regional Medical Center
03.2016 - 02.2020
- Company Overview: Acute Care Setting
- Provided comprehensive triage and bedside care, including the placement of in/out and Foley catheters, blood draws, and urine collection, ensuring adherence to aseptic protocols
- Facilitated diagnostic and therapeutic procedures such as colonoscopies, EGDs, EUS, and ERCPs, incorporating SpyGlass training for enhanced patient care
- Supported respiratory assessments and interventions by assisting with bronchoscopies and endobronchial ultrasounds (EBUS)
- Acute Care Setting
CNA/Medical Records
Renaissance at Kessler Park
07.2012 - 03.2016
- Company Overview: Long-term Care Setting
- Provided compassionate care to patients with memory impairments, ensuring a safe and supportive environment for their well-being
- Managed medical records, maintaining accurate and up-to-date documentation in compliance with healthcare regulations
- Long-term Care Setting
Hemodialysis Technician
DaVita Dialysis/ Certified Nursing Assistant
03.2011 - 06.2012
- Company Overview: Clinical Setting
- Conducted comprehensive pretreatment assessments, accurately charted patient information, and prepared dialysis machines, ensuring readiness for renal treatments
- Monitored patient conditions during treatments, collaborated with registered nurses for interventions, and performed post-treatment evaluations to maintain patient safety and care quality
- Clinical Setting
Endoscopy Technician (PCA)
Arlington Memorial
08.2005 - 01.2011
- Company Overview: Acute Care Hospital
- Assisted in a variety of medical procedures including bronchoscopy, colonoscopy, and EGD, ensuring high standards of patient care and support
- Acquired multifaceted clinical skills through rotational assignments in oncology, post-operative care, postpartum, and medical-surgical units
- Delivered consistent patient care and technical assistance in the Antepartum unit, contributing to the unit's patient management and operational efficiency
- Acute Care Hospital
Education
Certificate Of Advanced Technology - Gastrointestinal Technicians
Society GastroenterologyNursing Association
United States01.2020
Nursing Assistant - Nursing
Professional Career Institute
Houston, TX02.2011
Skills
- Flexible Endoscope Use
- Patient preparation
- Measuring vital signs
- Biopsy Handling
- Endoscopic Procedures
- High-Level Disinfection
- Patient Care
- Direct Patient Care
- Preparing specimens
- Educating patients
- Infection control standards
- Sterilization techniques
- HIPAA
- Patient Positioning
- Specimen Collection
- Anatomy knowledge
- Patient records administration
- Materials Management
- Room preparation
- File and records maintenance
- Aseptic Techniques
- Quality Assurance
- Specimen Preparation
- Procedure Assistance
- Equipment Maintenance
- Records Management
- Physiology Understanding
- Maintaining endoscopic equipment
- Endoscope Reprocessing
- Scope Troubleshooting
- Device repair
- Instrument care
- Maintaining quality assurance standards
- Certified in CPR
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Vital signs monitoring
- Excellent Communication
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Scheduling appointments
- Self Motivation
- Health and Safety Regulations
- Medical Terminology
- Interpersonal Skills
- Medical record-keeping
- Professionalism
- Safety Monitoring
Timeline
Endoscopy Technician/ PACU Tech
Memorial Hermann Cypress
04.2022 - Current
Endoscopy Technician 2
Houston Methodist
08.2021 - 04.2022
Endoscopy Technician/CNA
Oschner Health System
02.2020 - 08.2021
ER Technician PRN/Endoscopy Technician
Our Lady of Lake Regional Medical Center
03.2016 - 02.2020
CNA/Medical Records
Renaissance at Kessler Park
07.2012 - 03.2016
Hemodialysis Technician
DaVita Dialysis/ Certified Nursing Assistant
03.2011 - 06.2012
Endoscopy Technician (PCA)
Arlington Memorial
08.2005 - 01.2011
Certificate Of Advanced Technology - Gastrointestinal Technicians
Society GastroenterologyNursing Association
Nursing Assistant - Nursing
Professional Career Institute