ALEX CIRELLA
Hillsboro
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude. Proficient in using independent decision-making skills and sound judgment to positively impact program success. Dedicated to applying training and supporting career growth for all team members.
Overview
8
8
years of professional experience
Work History
Energy Conservation Assistant Manager
Community Action Organization
05.2023 - Current
- Supervise staff by managing schedules, performance, and training.
- Assist manager with budgeting, grant compliance, program management, and evaluations.
- Collaborate with contractors and community partners to provide support to clients.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Community Resource Advocate Supervisor
Community Action Organization
05.2022 - 05.2023
- Manage appointments, client intake, and team schedules.
- Monitor application progress and perform reviews for data quality.
- Assisted manager with staff training, program operations, and grant compliance.
- Coordinate with other teams and community partners to support client needs.
- Worked effectively with team members to coordinate effective solutions to any question or concern.
Emergency Rent Program Specialist
Community Action Organization
09.2021 - 05.2022
- Responded to customer requests for application information, available services, and company information.
- Collaborated with other programs to plan and coordinate assistance for clients.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
- Perform file reviews to ensure proper payments and documentation were collected in accordance with grant guidelines.
Shift Supervisor
Starbucks
06.2019 - 08.2021
- Managing store operations while the Store Manager is unavailable.
- Supervising shifts and breaks for employees.
- Maintaining company expectations in the products and our service.
Receptionist
Islington Law Center
08.2017 - 12.2017
- Taking calls and maintaining the reception desk to assist clients.
- Managed schedules and appointments for legal consultants.
Education
No Degree - English Literature
University of California, Santa Cruz
Santa Cruz, CAHigh School Diploma -
Venture Academy
Stockton06-2015
Skills
- Problem-solving
- Organizational skills
- Adaptability and flexibility
- Performance management
- Documentation and reporting
- Staff training and development
- Regulatory compliance
- Team leadership
- Inventory management
- Verbal and written communication
- Policy and procedure development
Timeline
Energy Conservation Assistant Manager
Community Action Organization
05.2023 - Current
Community Resource Advocate Supervisor
Community Action Organization
05.2022 - 05.2023
Emergency Rent Program Specialist
Community Action Organization
09.2021 - 05.2022
Shift Supervisor
Starbucks
06.2019 - 08.2021
Receptionist
Islington Law Center
08.2017 - 12.2017
No Degree - English Literature
University of California, Santa Cruz
High School Diploma -
Venture Academy
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